{"id":3297946,"url":"https://alion.io/job/bancfirst-operations-support-specialist","title":"Operations Support Specialist","company":{"id":2135613,"name":"BancFirst","domain":"bancfirst.bank","url":"https://alion.io/company/bancfirst","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oklahoma City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T22:28:37Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T22:11:41Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Operational Support Specialist\nOklahoma City, OK\nOnsite Position\nBancFirst Tower Downtown Oklahoma City: 100 N. Broadway Avenue, Oklahoma City 73102\nFull Time: 9 a.m. to 6 p.m. M-F, 7:30 a.m. to 1:00 p.m. one Saturday per month\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nReview, make necessary changes, and file CTRs for the bank\nEnsure proper documentation is received and filed for Cashier's Check/Money Order stop payments\nResponsible for the first line support of branch personnel on operational issues including:\nUse of teller platform\nUse of new account platform\nUse of Horizon deposit applications\nDebit Card ordering\nDebit Card transactions and maintenance\nAssist with processing debit card maintenance forms\nPerform other job related duties and special projects as assigned\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\nREQUIREMENTS\nApplicant should possess superior customer service abilities\nExcellent verbal and written communications skills\nExceptional problem solving skills\nApplicant should be computer literate and capable of adapting quickly to changing software environments. This qualification encompasses the ability to comprehend and act upon technical instructions from vendors and team members as they relate to the functionality of the software.\nApplicant should have proven task management skills and be able to readily adapt to change\nRegular attendance and punctuality is an essential function of the job\nPREFERRED SKILLS AND QUALIFICATION\nPrevious teller and/or CSR experience\nPHYSICAL REQUIREMENTS\nConstant use of computer screens and reading of reports\nAbility to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear\nIntermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials\nAbility to sit and/or stand for long periods of time during the workday\nLong periods of typing and repetitive motion\nAbility to lift and/or move and carry up to 5 pounds\nHometown service, statewide strength.BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.\nEOE - BancFirst is an Equal Opportunity employer.\nDiversity…Our differences enhance business performance.","description_format":"text","description_chars":2904,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-10-26T22:28:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":43,"reasons":["conf:3","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/bancfirst-operations-support-specialist","json_url":"https://alion.io/job/bancfirst-operations-support-specialist.json","meta":{"generated_at":"2026-11-04T01:04:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1598,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2135613},"rest":"https://alion.io/mcp/rest/get_company?id=2135613"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbancfirst-operations-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbancfirst-operations-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbancfirst-operations-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bancfirst-operations-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbancfirst-operations-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3297946}},{"tool":"search_jobs","arguments":{"company":"bancfirst.bank","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3297946},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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