{"id":565267,"url":"https://alion.io/job/banco-santander-branch-manager-beverly-ma","title":"Branch Manager, Beverly, MA","company":{"id":11879,"name":"Banco Santander","domain":"santander.com","url":"https://alion.io/company/banco-santander","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":114,"ghost_share":0,"stale_share":0.395,"repost_share":0.088,"time_to_fill_p50_days":13,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Beverly, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3331},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-18T17:06:54Z","board_verified":false,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Branch Manager, Beverly, MACountry: United States of AmericaIt Starts Here:\nSantander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.\nIf you are interested in exploring the possibilities We Want to Talk to You!\nThe Difference You Make:\nAs a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members.\nDirect overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction.\nDevelop and implement sales strategies to grow revenue and market share.\nMotivate sales teams to effectively manage a pipeline of prospects and customers.\nEngage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity.\nAnalyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency.\nCoach and develop team members, setting clear expectations, enhancing performance and fostering professional development.\nResponsible for hiring, retaining and motivating branch colleagues across all job families within the branch.\nAccountable for managing branch scheduling to balance branch needs with employee availability.\nUtilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes.\nProvide an elevated experience, simplifying processes for customers while ensuring exceptional customer service.\nManage escalated customer problems and provide effective solutions.\nCommunicate clearly and effectively with customers in person, over the phone, or through digital channels.\nAccountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements.\nResponsibilities may extend to supporting nearby branch locations based on business necessity.\nWhat You Bring:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nEducation:\nHigh school diploma, or GED- Required\nBachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred\n Qualifications:\n3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR)\n5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR)\n12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND)\n3+ Years Experience selling products and/or services in an incentive-based environment - Required.\nProven experience in a sales leadership role, preferably as a Branch Manager or similar position.\nProven relationship-building skills and a customer-centric approach.\nExcellent leadership and team management skills.\nExcellent customer service skills and a passion for helping others.\nStrong problem-solving skills with a proactive approach to issue resolution.\nExperience in coaching and developing team members.\nExcellent communication, consultative and influence skills both verbal and written.\nAbility to educate and connect customers to technology and share the value of digital tools and platforms.\nAbility to make data-driven decisions to improve performance and operational outcomes.\nEstablishes and maintains effective working relationships.\nAbility to create a positive work environment and drive employee engagement.\nStrong knowledge of company policy, compliance regulations, risk management and loss prevention.\nAbility to work in a fast-paced environment and manage multiple priorities.\nAbility to interact with integrity and professionalism with customers and employees.\nComputer proficiency and basic math skills.\nAbility to work branch hours, which can include weekends and evenings.\nCertifications:\nNo Certifications listed for this job.\nIt Would Be Nice For You To Have:\nEstablished work history or equivalent demonstrated through a combination of work experience, training, military service, or education.\nPreferred experience in Microsoft Office products.\nWork Authorization & Sponsorship:\nApplicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.\nWhat Else You Need To Know:\nThe base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.\nBase Pay Range:\nMinimum:\n$60,000.00 USDMaximum:\n$102,500.00 USDWe Value Your Impact:\nYour contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) \nRisk Culture:\nWe embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.\nEEO Statement:\nAt Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.\nWorking Conditions:\nFrequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.\n\nEmployer Rights:\nThis job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.\nWhatTo Do Next:\nIf this sounds like a role youareinterested in, then please apply.\nWe are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at  to discuss your needs.","description_format":"text","description_chars":8195,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Events","Research Institutes"],"lifecycle":[{"event":"open","at":"2026-09-09T09:13:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":192500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.543,"p_room":0.28,"age_days":43,"expected_fill_days":13,"reasons":["conf:60","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/banco-santander-branch-manager-beverly-ma","json_url":"https://alion.io/job/banco-santander-branch-manager-beverly-ma.json","meta":{"generated_at":"2026-10-21T06:44:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9540,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11879},"rest":"https://alion.io/mcp/rest/get_company?id=11879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbanco-santander-branch-manager-beverly-ma"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbanco-santander-branch-manager-beverly-ma"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbanco-santander-branch-manager-beverly-ma"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/banco-santander-branch-manager-beverly-ma\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbanco-santander-branch-manager-beverly-ma"}]}