{"id":2475209,"url":"https://alion.io/job/bandwidth-sales-account-manager","title":"Sales Account Manager","company":{"id":58459,"name":"Bandwidth","domain":"bandwidth.com","url":"https://alion.io/company/bandwidth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":99000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1003},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-13T20:59:20Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T00:52:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are:\nAt Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.\nBecause we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.\nWe call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.\nWe're experts who speak like humans. Ready to build what's next? #JoinTheBand\nWhat We Are Looking For:\nBandwidth is looking for a Sales Account Manager to take over an established book of about 350 SMB customers, worth roughly $8MM in annual recurring revenue. Half the job is protecting what we have: keeping customers healthy, responsive, and confident in Bandwidth. The other half is finding where they could do more with us. That means moving smaller accounts upmarket and winning traffic that large customers are still sending to competitors. Your success is measured on the performance of your book, so judging where to spend your time matters nearly as much as how you sell.\nWhat You'll Do:\nTake ownership of an existing book of ~350 SMB accounts, roughly $8MM ARR, as the primary point of contact.\nUse account data (spend trends, product mix, and usage volume) to decide which accounts need attention, which have room to grow, and which are at risk.\nProtect and grow the total revenue of your book. Retain existing spend, catch risk early, and expand where there's opportunity.\nMove customers upmarket through product expansion and winning a larger share of wallet from customers who use multiple providers.\nBuild relationships with several contacts at each key account, from technical stakeholders to business decision-makers.\nLearn each customer's communications needs across voice, phone numbers, E911, and messaging. Find opportunities to up-sell and cross-sell the right Bandwidth products.\nKeep your pipeline and forecast accurate, and keep account records in Salesforce clean.\nWork with internal partners to solve customer issues and move deals forward.\nAchieve an assigned quota measured against the total revenue of your book.\nWhat You Need:\n2-3 years of closing or BDR experience with a track record of hitting targets\nThe ability to manage a high-volume book without letting important accounts slip\nComfort using data to prioritize your time and build a case for customers\nStrong written and verbal communication, with the ability to explain technical products simply\nA bachelor's degree in business, marketing, or a related field (preferred)\nBonus Points:\nExperience in SaaS, CPaaS, telecom, or UCaaS sales\nFamiliarity with voice and messaging concepts such as SIP trunking, number porting, 10DLC, or E911. We'll teach you what you don't know.\nExperience with Salesforce and BI tools such as Sigma\nThe Whole Person Promise:\nAt Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\n100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\nAll new hires receive four weeks of PTO.\nPTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.\nAdditional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\n“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\n90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\nAre you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\nApplicant Privacy Notice","description_format":"text","description_chars":4425,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications"],"lifecycle":[{"event":"open","at":"2026-10-13T21:09:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7 · green card filings: 4","filings_12m":7,"filings_prev_12m":10,"green_card_filings_12m":4,"median_offered_wage_usd":135682,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-14T02:27:59Z"},"pay":null,"html_url":"https://alion.io/job/bandwidth-sales-account-manager","json_url":"https://alion.io/job/bandwidth-sales-account-manager.json","meta":{"generated_at":"2026-10-14T02:27:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3725,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58459},"rest":"https://alion.io/mcp/rest/get_company?id=58459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbandwidth-sales-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbandwidth-sales-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbandwidth-sales-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bandwidth-sales-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbandwidth-sales-account-manager"}]}