{"id":222470,"url":"https://alion.io/job/bandwidth-sr-account-director","title":"Enterprise Account Director","company":{"id":58459,"name":"Bandwidth","domain":"bandwidth.com","url":"https://alion.io/company/bandwidth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":177000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":36},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-06-08T15:43:37Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T18:12:46Z","board_verified":true,"closed_at":null,"days_open":142,"trust":{"level":"stale","repost_count":1,"flags":["stale"],"days_open":141},"description":"Who We Are:\nAt Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.\nBecause we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.\nWe call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.\nWe're experts who speak like humans. Ready to build what's next? #JoinTheBand\nWhat We Are Looking For:\nBandwidth is looking for an Account Director to own new business revenue within the Salesforce Native Contact Center ecosystem. This is an individual contributor, new logo role - built for a commercially aggressive hunter who thrives on closing complex, high-value enterprise deals.\nAt its core, this role exists because of a strategic partnership. Bandwidth is the first Preferred and Certified Carrier for Salesforce Native Contact Center internationally, so Salesforce enterprise AEs direct customers with BYOC telephony requirements to Bandwidth. The Account Director will own that inbound pipeline and convert it, while simultaneously self-sourcing additional new business.\nThis role also involves working alongside channel partners in B-end enterprise deals where Bandwidth's carrier capability is required to complete the solution. This is a collaboration motion, not a channel management role - the AD works with partners to close specific deals, not to recruit or develop the partner base.\nThe right candidate brings 10+ years of enterprise sales experience, credibility within the Salesforce or CCaaS ecosystem, and the commercial instinct to operate across a dual motion: partner-referred inbound and self-sourced outbound. You should be as comfortable working alongside a Salesforce AE on a joint pursuit as you are prospecting independently into a target account.\nWhat You'll Do:\nNew Business Pipeline & Conversion\nOwn the full new business sales cycle for Salesforce Native Contact Center BYOC opportunities - from initial qualification through commercial structuring, negotiation, and contractual close\nManage and convert inbound pipeline referred by Salesforce AEs, maintaining deal velocity and ensuring Bandwidth is positioned correctly at each stage of the customer's evaluation process\nSelf-source additional new logo pipeline through strategic outbound prospecting into enterprise accounts operating within or adjacent to the Salesforce Native Contact Center ecosystem\nBuild and maintain a robust, accurate pipeline with strong CRM hygiene; manage forecasting and deal progression with the discipline expected at Account Director level of commercial engagement\nExecute against individual revenue targets spanning both Salesforce-referred and directly sourced new business\nSalesforce Partnership Collaboration\nBuild trusted, day-to-day working relationships with Salesforce enterprise AEs and their management - becoming the go-to Bandwidth contact for BYOC opportunities within their accounts\nParticipate in joint account planning with Salesforce sellers, helping map enterprise accounts with BYOC requirements and aligning on pursuit strategy\nEngage Salesforce alliance and partnership contacts as needed to maintain commercial alignment and ensure inbound lead quality improves over time\nRepresent Bandwidth credibly in joint customer meetings alongside Salesforce - operating as a senior commercial peer, not a subcontractor\nChannel Partner Collaboration on Enterprise Deals\nWork alongside channel partners - including MSPs, SIs and Salesforce implementation partners - on B-end enterprise deals where Bandwidth's BYOC carrier capability is part of the solution they are delivering\nSupport channel-led pursuits by providing Bandwidth's commercial, technical and contractual expertise at the appropriate point in the deal cycle\nEnsure deal economics are structured correctly in partner-involved transactions, with clear accountability for Bandwidth's revenue and obligations\nMaintain strong working relationships with key channel partner contacts on active deals, providing the senior Bandwidth commercial presence they need to close\nExecutive Engagement & Deal Leadership\nNavigate complex enterprise organisations, building relationships across CIO, CTO, VP of CX, operations and procurement - positioning Bandwidth as a strategic infrastructure partner for their Salesforce Contact Center deployment\nLead commercial negotiations on high-value, multi-stakeholder enterprise agreements, working across legal, security, finance and procurement to reach close\nOrchestrate internal Bandwidth resources - Solutions Engineering, Legal, Product, Finance and Operations - around complex deals without losing deal momentum\nOperate comfortably across large enterprise and complex mid-market deal sizes, adjusting commercial approach and engagement model appropriately\nMarket Intelligence & Commercial Feedback\nMaintain a strong and current understanding of the Salesforce Native Contact Center landscape - how enterprise customers evaluate and adopt it, where BYOC fits into the decision, and what objections Bandwidth regularly faces\nProvide commercial and competitive insight back to Bandwidth's product and GTM teams - surfacing patterns from the Salesforce channel and direct deals that should inform positioning and product direction\nStay informed on competitive dynamics across BYOC, CPaaS and CCaaS so you can position Bandwidth accurately and confidently in contested opportunities\nWhat You Need:\n10+ years of enterprise technology sales experience - with a consistent, verifiable track record of closing six- and seven-figure ARR new logo deals in competitive, technically complex markets\n\nDemonstrable experience operating in or alongside the Salesforce ecosystem - whether through co-sell motions with Salesforce AEs, selling into Salesforce-driven transformation programmes, or selling solutions that integrate with or complement Salesforce Contact Center or Service Cloud\n\nAbility to build relationships at C-suite and VP level across IT, operations, procurement and CX functions, with the executive presence to represent Bandwidth as a senior commercial peer\nCommercial acumen and deal-structuring capability to lead complex multi-stakeholder negotiations, including multi-party agreements involving channel partners\nStrong pipeline and forecast discipline - comfortable managing a multi-source revenue target across Salesforce-referred inbound and self-sourced pipeline with full visibility and accuracy\nWorking knowledge of telecom fundamentals: SIP, PSTN, voice infrastructure, international connectivity and regulatory considerations including E911\nBachelor's degree or equivalent enterprise sales experience\nStrong understanding of BYOC (Bring Your Own Carrier) commercial and technical models - including how BYOC works within CCaaS and CRM platforms and what enterprise buyers need to understand to move forward\n\nExperience working alongside channel partners on enterprise deals - understanding how to contribute to a partner-led pursuit, structure Bandwidth's commercial involvement and close without creating friction in the partner relationship\n\nSolid knowledge of the CPaaS, CCaaS and cloud communications landscape - including the competitive dynamics, key platform players and how enterprises evaluate and adopt carrier-level infrastructure\n\nBonus Points:\n Existing working relationships within the Salesforce enterprise sales organisation - AEs, RVPs or alliance leadership - that can generate immediate inbound opportunity flow\n\nDirect experience selling BYOC solutions within or alongside a CCaaS or CRM platform - including Genesys, Five9, NICE, Talkdesk or equivalent environments\n\nFamiliarity with Natterbox, Aircall, Dialpad or other Salesforce-native voice providers - and a clear understanding of how Bandwidth differentiates as a carrier in that space\nExperience selling into regulated enterprise environments where compliance, resilience and security are key components of the buying decision\nPrior exposure to Bandwidth's product portfolio or existing relationships with Bandwidth's channel or implementation partners\nExperience working within structured sales methodologies such as MEDDPICC, Value Selling or similar frameworks\nThe Whole Person Promise: \nAt Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\nWork laptop & mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home.\nWe contribute 8% of your monthly gross salary into your private pension.\nIncome protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.\nLife insurance providing financial support to your loved ones in the event of your unexpected passing.\nHealth insurance, with extensive coverage, a simple claim process, and the possibility to cover your life partner and children.\nExtensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).\nUnlimited, free and anonymous consultations with our dedicated therapist.\nChildcare support\nCycle to work scheme\n24 days annual leave per year and 1 additional day every 3 years.\nTime-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.\nAdditional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.\n“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\n90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.\nAre you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\nApplicant Privacy Notice","description_format":"text","description_chars":10661,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications"],"lifecycle":[{"event":"open","at":"2026-09-05T09:12:51Z"},{"event":"close","at":"2026-09-22T15:53:29Z"},{"event":"reopen","at":"2026-10-22T10:07:28Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-28T06:26:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.528,"p_room":0.28,"age_days":141,"expected_fill_days":33,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/bandwidth-sr-account-director","json_url":"https://alion.io/job/bandwidth-sr-account-director.json","meta":{"generated_at":"2026-10-28T19:51:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27499,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58459},"rest":"https://alion.io/mcp/rest/get_company?id=58459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbandwidth-sr-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbandwidth-sr-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbandwidth-sr-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bandwidth-sr-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbandwidth-sr-account-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":222470}},{"tool":"search_jobs","arguments":{"company":"bandwidth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":222470},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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