{"id":222476,"url":"https://alion.io/job/bandwidth-strategic-account-manager","title":"Strategic Account Manager","company":{"id":58459,"name":"Bandwidth","domain":"bandwidth.com","url":"https://alion.io/company/bandwidth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":120000,"max_usd":225000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":171},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-14T14:33:35Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-10-14T05:31:33Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"Who We Are:\nAt Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.\nBecause we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.\nWe call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.\nWe're experts who speak like humans. Ready to build what's next? #JoinTheBand\nWhat We Are Looking For:\nThe Strategic Account Manager is a trusted individual contributor who demonstrates a deep understanding of strategic accounts, account planning, and forecasting. The Strategic Account Manager will help us achieve the defined long-term organizational strategic goals, build key customer relationships, identify new business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions. In this role, you will manage a set of large strategic existing clients and ensure they stay satisfied and positive. You will seek opportunities for growth by cross-selling our global and domestic voice, messaging, and e911 solutions and services that meet or predict the customer’s future needs.\nWhat You'll Do:\nServe as the primary account owner for assigned strategic accounts\nAchieve assigned quota for new revenue growth within assigned accounts\nForecast accurately within +/-5%; provide value and close dates, and accurately assess risk\nDevelop a deep understanding of each customer’s business and the market they serve\nBuild relationships and rapport with customers and internal stakeholders that pertain to your mission\nUse matrix selling and our EBC center to connect decision makers and c-level executives to relative roles within Bandwidth\nUnderstand how to manage a book of business effectively, including the ability to identify key decision makers, organization mapping, identifying key accounts with opportunities, and deciding where to spend time and where to travel.\nUtilize the ValueSelling methodology to ensure you have qualified opportunities and an agreed upon executable plan that aligns with the client’s top business issue\nIdentify new opportunities to cross-sell Bandwidth global voice, messaging, and e911 solutions\nMitigate risk and maintain competitive contracts\nPresent strategic opportunities via Account Plans to leadership on an ongoing basis with an emphasis on quarterly and annual planning\nWork cross-functionally with internal groups, leveraging resources for assigned accounts\nDrive revenue generation and development of strategic partnerships\nWhat You Need:\n10+ years of sales and business development experience\n7+ years of experience managing business development activities with large strategic or enterprise customers\n5+ years of experience managing existing accounts\nBachelor's degree in business, marketing, or a related field\nBonus Points:\nSignificant experience in SaaS, CPaaS, UCaaS, and/or Telecom sales is strongly preferred\nThe Whole Person Promise:\nAt Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\n100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\nAll new hires receive four weeks of PTO.\nPTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.\nAdditional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\n“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\n90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\nAre you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\nApplicant Privacy Notice","description_format":"text","description_chars":4622,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications"],"lifecycle":[{"event":"open","at":"2026-09-05T09:12:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7 · green card filings: 4","filings_12m":7,"filings_prev_12m":10,"green_card_filings_12m":4,"median_offered_wage_usd":135682,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.694,"p_room":0.36,"age_days":60,"expected_fill_days":33,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/bandwidth-strategic-account-manager","json_url":"https://alion.io/job/bandwidth-strategic-account-manager.json","meta":{"generated_at":"2026-10-14T07:33:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58459},"rest":"https://alion.io/mcp/rest/get_company?id=58459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbandwidth-strategic-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbandwidth-strategic-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbandwidth-strategic-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bandwidth-strategic-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbandwidth-strategic-account-manager"}]}