{"id":2259554,"url":"https://alion.io/job/banff-spa-manager","title":"Spa Manager","company":{"id":3853975,"name":"Banff","domain":"banff.com","url":"https://alion.io/company/banff-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Banff, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":38000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-22T08:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-13T19:23:47Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"At Red Earth Spa, we want every guest to leave feeling refreshed, polished and pampered.\n\nWe're looking for a hands-on Spa Manager to lead our team of Receptionists, Massage Therapists and Estheticians, oversee daily operations and deliver a consistent, high-quality guest experience. You don't need spa experience — we're looking for a great people leader who knows how to create exceptional guest experiences and keep an operation running smoothly.\nWorking closely with the Director of Spas, you'll help keep the business on track while fostering a professional, respectful workplace where both guests and staff feel well cared for.\n\nWhat You'll Do:\nLead, coach and develop the team, creating a positive culture where everyone works together\nOwn recruitment, onboarding and training for new team members\nOversee the day-to-day operation, including scheduling, payroll, inventory, ordering and budgets\nKeep guest service standards high and make sure every part of the guest journey runs smoothly\nBe hands-on at reception when needed, supporting bookings, guest enquiries, check-ins, payments and front desk duties\nManage guest feedback and solve problems quickly and professionally\nWork with the Director of Spas to achieve business goals and continually improve the guest experience\nWhat You'll Bring:\n1–2 years' supervisory or management experience\nA genuine passion for leading and developing people\nStrong organisation and attention to detail\nA natural focus on guest/customer experience\nConfidence managing multiple priorities in a busy environment\nA positive, practical and hands-on approach\nYour experience could be in hospitality, tourism or customer experience — or somewhere completely different.\nIf you're a great people leader who loves creating exceptional experiences, we can teach you the spa.","description_format":"text","description_chars":1809,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T04:52:15Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.368,"p_room":0.28,"age_days":51,"expected_fill_days":16,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/banff-spa-manager","json_url":"https://alion.io/job/banff-spa-manager.json","meta":{"generated_at":"2026-10-13T23:01:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35150,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3853975},"rest":"https://alion.io/mcp/rest/get_company?id=3853975"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbanff-spa-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbanff-spa-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbanff-spa-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/banff-spa-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbanff-spa-manager"}]}