{"id":2846155,"url":"https://alion.io/job/bankpro-banking-operations-manager","title":"Banking Operations Manager","company":{"id":3824218,"name":"BankPro","domain":"bankpro.su","url":"https://alion.io/company/bank-pro","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nassau, Bahamas"],"countries":["BS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":186000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6387},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T08:32:05Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T06:45:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Join BankPro: a private digital bank. We are always on the lookout for talented individuals who can contribute to our success and thrive in a dynamic, innovative working environment. Every team member is an invaluable part of our Pro team.\nAs a Banking Operations Manager, you will oversee the end-to-end banking operations function, including payment processing, vendor management, correspondent banking relationships, and team leadership. This is a role requiring both strategic thinking and hands-on operational expertise in a fast-paced digital banking environment.\nKey Responsibilities\nProvide end-to-end oversight of payment lifecycles, from initiation through processing, settlement, and reconciliation, monitoring flows to identify bottlenecks, failures, or inefficiencies and implement corrective actions\nEnsure all payment processes comply with internal policies, regulatory requirements, and industry standards, keeping procedural documentation current and audit-ready\nManage vendor agreements, negotiate contract terms, SLAs, and pricing, and monitor vendor performance, escalating or resolving service issues as needed\nLead integration programs with new payment providers and banking partners, coordinating across technical, compliance, and operations teams\nMaintain and strengthen correspondent banking relationships, acting as the primary point of contact for operational queries, escalations, account maintenance, and liquidity management\nSupervise and continuously improve payment authorisation procedures, analysing performance data to identify trends, root causes of declines, and opportunities for improvement\nLead and develop a team of banking operations professionals, setting clear objectives, monitoring key operational KPIs, and preparing regular performance reports for senior management\nRequirements\n5+ years of experience in banking operations, payments, or financial services, with at least 1 years in a managerial role\nStrong understanding of payment lifecycles, settlement, and reconciliation processes\nExperience managing vendor relationships and negotiating SLAs and contracts\nFamiliarity with correspondent banking operations and account maintenance\nKnowledge of payment authorisation processes and performance optimization\nExperience working with compliance, risk, and technology teams in a regulated environment\nStrong analytical skills with the ability to interpret operational data and drive improvements\nExcellent communication and stakeholder management skills\nAbility to lead and develop a team in a fast-paced, international environment\nFluent English, both written and spoken","description_format":"text","description_chars":2618,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-19T11:08:27Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring 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