{"id":1087631,"url":"https://alion.io/job/barclays-fraud-dispute-analyst-ba2","title":"Fraud & Dispute Analyst - BA2","company":{"id":12541,"name":"Barclays","domain":"home.barclays","url":"https://alion.io/company/barclays-uk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":162,"ghost_share":0.006,"stale_share":0.358,"repost_share":0.117,"time_to_fill_p50_days":16,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-21T10:43:49Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-19T17:35:33Z","board_verified":false,"closed_at":"2026-10-19T17:35:33Z","days_open":28,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":27},"description":"Job Description\nPurpose of the role\nTo monitor customer accounts for suspicious/fraudulent activities and take appropriate action when required.\nAccountabilities\nExecution of customer query support, including credit card inquires, account management and case resolution related to suspected fraud.\nCollaboration with various internal stakeholders across function projects and law enforcement agencies in cases of potential fraud.\nDevelopment and implementation of fraud prevention strategies and procedures, including the use of fraud detection tools and technologies.\nSupport teams within the business operations function as needed, including risk management, compliance, and customer care.\nIdentification and implementation of trends and developments to regulatory requirements and internal policies related to fraud prevention and detection activities.\nManagement and development of KPIs to measure the effectiveness of customer care fraud prevention operations, utilising data and technology to support the identification of areas that require improvement.\nMonitoring financial transactions for potential fraudulent and suspicious activities and conduct investigations and report fraud incidents.\nAnalyst Expectations\nTo meet the needs of stakeholders/ customers through operational excellence and customer service\nPerform prescribed activities in a timely manner and to a high standard\nNo people leadership roles at this grade.\nExecute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.\nIdentify escalation of policy breaches as required.\nTake responsibility for customer service and operational execution tasks.\nTake ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.\nGain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.\nWork within well-defined procedures that may involve a variety of work routines.\nDemonstrate an understanding of the procedures.\nEvaluate and select the appropriate alternatives from defined options.\nMake judgements based on the analysis of factual information.\nBuild relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.\nAll colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.\nEmbark on a transformative journey as a Fraud & Dispute Analyst at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry.\nKey critical skills required for this role include:\nA fraud analyst must possess strong analytical skills to identify patterns, trends, and anomalies in data that may indicate fraudulent activity.\nAttention to detail is crucial for a fraud analyst to spot discrepancies and inconsistencies in financial records or transactions.\nEffective communication skills are essential for a fraud analyst to collaborate with other team members, report findings to management, and communicate with external stakeholders.\nFraud analysts must be able to think critically and creatively to solve complex problems and identify solutions to prevent and detect fraud.\nYou may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills.\nThis role is based out of Noida.","description_format":"text","description_chars":4301,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Cards & Card Issuing","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-21T10:43:49Z"},{"event":"close","at":"2026-09-29T00:06:29Z"},{"event":"reopen","at":"2026-09-30T09:42:54Z"},{"event":"close","at":"2026-10-19T17:35:33Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/barclays-fraud-dispute-analyst-ba2","json_url":"https://alion.io/job/barclays-fraud-dispute-analyst-ba2.json","meta":{"generated_at":"2026-10-20T22:11:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25934,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12541},"rest":"https://alion.io/mcp/rest/get_company?id=12541"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbarclays-fraud-dispute-analyst-ba2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbarclays-fraud-dispute-analyst-ba2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbarclays-fraud-dispute-analyst-ba2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/barclays-fraud-dispute-analyst-ba2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbarclays-fraud-dispute-analyst-ba2"}]}