{"id":1173977,"url":"https://alion.io/job/barclays-qa-analyst-3","title":"QA Analyst","company":{"id":12541,"name":"Barclays","domain":"home.barclays","url":"https://alion.io/company/barclays-uk","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":122,"ghost_share":0,"stale_share":0.393,"repost_share":0.057,"time_to_fill_p50_days":13,"computed_at":"2026-09-24T05:45:00Z"}},"role":"QA","role_family":"QA","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glasgow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":103000,"period":"year","method":"role_country_seniority_unknown","sample_n":28},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T10:11:49Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T13:29:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nPurpose of the role\nTo determine, negotiate and agree internal quality procedures, service standards and specification to improve performance and quality directing objectives.\nAccountabilities\nIdentification of industry trends and developments to implement best practice in quality assurance Services.\nCollaboration with teams across the bank to align and integrate quality assurance processes.\nDevelopment and governance of internal quality assurance procedures, standards and specifications, and act as a catalyst for change, mitigate risks and maintain efficient operations.\nDevelopment of reports and presentations on quality assurance performance and communicate findings to internal senior stakeholders.\nIdentification of areas for improvement and providing recommendations for change in quality assurance processes and provide feedback and coaching for colleagues on these highlighted areas.\nExecution of service quality assessments to monitor the quality objectives set by the bank, and ensure they comply with regulatory requirements.\nParticipation in projects and initiatives to improve quality assurance efficiency and effectiveness.\nDetermination of risk based on outcome of QA reviews, flagging risks that are outside of tolerance.\nAnalyst Expectations\nTo perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.\nRequires in-depth technical knowledge and experience in their assigned area of expertise\nThorough understanding of the underlying principles and concepts within the area of expertise\nThey lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.\nIf the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.\nOR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.\nWill have an impact on the work of related teams within the area.\nPartner with other functions and business areas.\nTakes responsibility for end results of a team’s operational processing and activities.\nEscalate breaches of policies / procedure appropriately.\nTake responsibility for embedding new policies/ procedures adopted due to risk mitigation.\nAdvise and influence decision making within own area of expertise.\nTake ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.\nMaintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.\nDemonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.\nMake evaluative judgements based on the analysis of factual information, paying attention to detail.\nResolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.\nGuide and persuade team members and communicate complex / sensitive information.\nAct as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.\nAll colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.\nJoin us at Barclays as a Quality Assurance Analyst, where you will play a key role in enhancing performance and ensuring high standards across quality control processes. You will be responsible for determining, negotiating, and agreeing internal quality procedures, service standards, and specifications, supporting the delivery of consistent, high-quality outcomes.\nYou will work closely with stakeholders to monitor performance, identify improvement opportunities, and contribute to a strong control environment. This role requires attention to detail, ownership, and the ability to drive quality outcomes in a regulated environment.\nTo be successful in this role, you should have:\nAdvanced experience within Financial Crime, with a solid understanding of associated processes and controls.\nProven experience in Quality Control or Quality Assurance environments.\nAmple MS Office skills, particularly in Excel and reporting.\nA proactive approach, with the ability to take ownership of tasks and deliver high-quality outputs.\nSome other highly valued skills and experience include:\nAn ICA qualification (or equivalent).\nStrong attention to detail, with the ability to identify gaps and drive continuous improvement.\nGood communication skills, with the ability to engage effectively with stakeholders.\nYou may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.\nThis role is based in Glasgow.","description_format":"text","description_chars":5560,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Credit Cards","Wealth Management","Lending","Payments"],"lifecycle":[{"event":"open","at":"2026-09-24T10:11:49Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-09-24T16:29:38Z"},"pay":null,"html_url":"https://alion.io/job/barclays-qa-analyst-3","json_url":"https://alion.io/job/barclays-qa-analyst-3.json","meta":{"generated_at":"2026-09-24T16:29:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}