{"id":989076,"url":"https://alion.io/job/barings-client-service-manager-18-month-contract","title":"Client Service Manager, 18-month contract","company":{"id":707087,"name":"Barings","domain":"barings.com","url":"https://alion.io/company/barings-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":91000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4263},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-18T09:25:57Z","board_verified":true,"closed_at":null,"days_open":80,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":80},"description":"At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.\nWe thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.\nTitle: Client Service Manager, 18-month contract\nBusiness Unit: Client Service\nLocation: Seoul\nBarings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific.\nJob Summary\nWe are looking for a Client Service Manager on 18 months contract basis to join our Seoul office. The successful candidate is required to support the Wealth/Retail Distribution Team by nurturing and expanding client relationships and driving business growth. Main duties include onboarding new clients, monitoring ongoing relationships, and collaborating with Compliance on AML and KYC processes. This role will be a fixed-term contractor and work with our Korea Client Service Team, reporting directly to Korea CS team lead.\nPrimary Responsibilities\nSupport the Wealth/Retail Distribution Team in strengthening, expanding, and nurturing client relationships, while identifying opportunities for business growth.\nFacilitate new client onboarding and oversee ongoing monitoring to ensure seamless client experience.\nHandle anti-money laundering (AML) matters in close collaboration with the Compliance team, maintaining robust controls for client onboarding and account management.\nAssist in preparing due diligence reports and conducting compliance regulatory checks, ensuring proper adherence to procedures.\nContribute to the development of marketing materials, produce analytical reports for clients, and assist with Requests for Proposal (RFP).\nCommunicate timely updates on market and regulatory changes to clients to keep them informed of industry developments.\nStay up to date with local market conditions and regulations to maintain compliance and competitive positioning for the business.\nMaintain consistently high standards of client service.\nCollaborate with the Senior Client Service Officer to resolve client inquiries and feedback promptly and professionally.\nReport issues encountered, along with recommended solutions, to the Senior Client Service Officer.\nEnsure accuracy and compliance of Know Your Customer (KYC) policies and procedures with regulatory requirements.\nGuarantee the availability of appropriate data for regular client reporting.\nEstablish and maintain strong working relationships with Fund Operations, Marketing, Compliance, Product, and international offices.\nConduct research and analysis on funds, market industry trends, and competitors.\nPrepare and deliver mandatory reports, including prospectuses, quarterly reports, and year-end closing reports, ensuring compliance, accuracy, and quality.\nPrepare and file monthly, quarterly, and annual regulatory disclosures and fund reports promptly.\nQualifications\nAt least 8 years’ experience in client service or relevant role in financial industry, preferably asset management houses\nDegree holder in finance discipline preferred\nStrong communication and negotiation skills\nGood time management skills. Able to work with tight schedules and under great pressure\nDemonstrated analytical and problem-solving skills, intellectual curiosity, and enthusiasm\nAbility to adapt to change\nSmart and motivated, with a commitment to succeed\nAbility to work independently and can be a team player\nConfident in working within a flat structure\nPositive, proactive, mature and self-motivated\nStrong analytical skills\nResults oriented and tenacious\nProficient in both written and spoken Korean\nResume written in both English and Korean is required\nDetail-oriented and highly organized with a strong sense of responsibility\nProficient in Microsoft Excel and PowerPoint\nRequisite Skills\nAdditional Skills\nBarings is an Equal Employment Opportunity employer; Minority/Female/Age/SexualOrientation/Gender Identity/Individual with Disability/Protected Veteran. 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