{"id":1120852,"url":"https://alion.io/job/barnes-thornburg-office-services-and-events-lead","title":"Office Services and Events Lead","company":{"id":4682,"name":"Barnes & Thornburg","domain":"btlaw.com","url":"https://alion.io/company/btlaw","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["South Bend, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":161000,"max_usd":297000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":298},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-09-22T15:47:47Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T18:28:13Z","board_verified":false,"closed_at":"2026-09-23T18:28:13Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Summary:\nResponsible for supervising the collection and dispatching of all mail, packages and interoffice correspondence. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned.\nKey Responsibilities:\nResponsible for day-to-day supervision of resource center staff, administering HR policies & procedures, employee training and development, monthly reporting.\n\nMaintain day-to-day communication with Office Manager, providing updates on staff, equipment, and operational issues\n\nWorks closely with departments to evaluate, research, and recommend solutions for service-related issues.\n\nMust have the ability to effectively perform any position held by resource center staff.\n\nProvide quality control on daily work performed by resource center staff.\n\nResponsible for budget of resource center expenses and inventory.\n\nDelegate assignments to resource center staff.\n\nNegotiate with outside vendors when necessary.\n\nResponsible for all office supplies: purchasing, inventory control.\n\nRemain current on postal rates & regulations, mailing procedures, and industry updates.\n\nProcessing invoices via Emburse.\n\nPerforming print/copy/scan requests for all clients.\n\nMaintaining cleanliness of work areas.\n\nReception coverage and interaction with incoming guests/clients.\n\nPerforming other duties and errands as requested by manager\n\nCustomer Service\nEnsure total satisfaction through understanding expectations, proactive problem identification/resolution, and maximizing opportunities to support the office.\nMail/Packages/Pouches:\nReceive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames.\n\nPackage and process outgoing items. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with shipping carrier requirements.\n\nPrepare outgoing inter-office pouches.\n\nLog outgoing and incoming items as required and review for accuracy/completeness.\n\nSupplies/Copying/Faxing/Administration:\nPurchase, monitor inventory, organize and distribute supplies to all work areas (copy supplies, stock paper, toner, office supplies, etc.). Maintain organized inventory area.\n\nPrepare monthly production and volume reports for productivity measurement.\n\nPrepare billing reports for client charge back (copies, fax, etc.).\n\nEstimate runtime on small to medium photocopy jobs; check all copies for quality and accuracy.\n\nProduce bound copies of work when requested; deliver and pick up copy jobs.\n\nProvide minor maintenance of photocopy machines (solving paper jams, placing service calls, routine cleanings).\n\nSend and receive facsimiles with complete and accurate logs.\n\nPerform document scanning as needed.\n\nSupport reception: answering telephones, taking messages and greeting visitors.\n\nLearn new features and functionalities of office equipment as technology changes.\nQualifications:\n\nHigh school diploma or equivalent.\n\n1-2 years’ management experience working in a mailroom or professional office environment.\n\nExcellent customer service, strong written and oral communication skills, professional attitude and appearance.\n\nStrong organizational, administrative and record keeping skills.\n\nAbility to motivate, coach & train resource center staff.\n\nProficient computer skills preferred (outlook, word, excel).\n\nKnowledge of metering, weighing, logging and other shipping procedures.\n\nAbility to perform routine and complex functions of various equipment (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.).\n\nAbility to work overtime and meet deadlines.\n\nKnowledge of sorting, pre-sorting, metering, weighing, logs, forms, color-coding and express mail, US Post Office, FedEx and interoffice mail procedures.\n\nAbility to meet quality and production standards.\n\nAbility to prioritize and perform as a team player.\n\nAbility to troubleshoot problems, resolve issues and take responsibility for work performed.\n\nMeet deadlines and understand the time issues involved in mail handling and printing jobs.\n\nHaving appropriate “people skills” for daily interaction.\n\nWorking Conditions:\nRequires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking.\n\nMay regularly lift and carry up to 20 lbs. and move (push mail cart) or lift over 50 lbs.\n\nFrequent use of hand and foot controls.\n\nMay occasionally need to climb stairs\n\nEqual Employment and Opportunity Statement:\nBarnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.","description_format":"text","description_chars":5338,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-22T19:03:18Z"},{"event":"close","at":"2026-09-23T18:28:13Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/barnes-thornburg-office-services-and-events-lead","json_url":"https://alion.io/job/barnes-thornburg-office-services-and-events-lead.json","meta":{"generated_at":"2026-09-23T19:50:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}