{"id":2357666,"url":"https://alion.io/job/bartolottas-banquet-captain","title":"Banquet Captain","company":{"id":2234194,"name":"bartolottas","domain":"bartolottas.com","url":"https://alion.io/company/bartolottas","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hartland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":784},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T19:02:36Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T14:52:53Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nThe Banquet Captain is responsible for overseeing and executing banquet and special event service to ensure an exceptional guest experience. This role leads and directs banquet staff, coordinates service with culinary and management teams, and ensures all events are set up and delivered according to established standards and client specifications. The Banquet Captain serves as a key point of contact during events, ensuring efficient operations, high service quality, and a professional and seamless experience for guests and clients.\nRequirements\nPRIMARY DUTIES AND RESPONSIBILITIES:\nLeads service teams ensuring service standards are met and or exceeded with all guests.\nAssists with the training of new team members that will be serving ensuring the highest service levels are upheld.\nAssists with setting up the event space, buffets, and back-of-house areas to ensure the team is fully equipped to deliver seamless and effective service.\nResponsible for and able to perform the physical set-up and tear-down of event spaces, including flipping rooms for other events as needed, and ensuring the service team completes all related set/reset tasks.\nAttends Catering meetings when necessary to ensure proper communication with the team.\nIdentifies and addresses guest concerns in a courteous and timely manner.\nReports quality issues, identifies training needs and assists in the implementation of training to improve results.\nCollaborates with the banquet team to ensure all breakdown and clean-up responsibilities are completed thoroughly, efficiently, and in accordance with company standards.\nSupports large off-site events by assisting with logistics, coordination, and on-site needs to ensure smooth and successful execution.\nPartner with management to support and assist with back-of-house organization and cleaning, ensuring the operation is well-prepared and set up for success.\nSupports management with closing procedures, including completing reports and verifying revenues and par levels to ensure accuracy and readiness for the next event.\nEnsures a clean and safe work environment. Assists in maintaining department adherence to all health regulations.\nAll Other Duties as Assigned\nQUALIFICATION REQUIREMENTS:\nDemonstrated initiative in pursuing and completing projects from concept to execution.\nExcellent project management skills, able to effectively plan and coordinate event details while delegating responsibilities to staff in a clear and efficient manner, ensuring each team member understands their role and is set up for success.\nUses strong leadership and team-management skills to motivate, train, and direct service staff so events run smoothly and efficiently.\nDelivers exceptional guest service through professional, attentive interaction that prioritizes a positive experience.\nRelies on clear communication to convey event details, instructions, and allergen or dietary information to guests, teammates, and management.\nSolid organizational abilities to coordinate event timelines, staff assignments, setups, and service flow.\nExercises calm problem-solving and adaptability when plans change, making fast, effective decisions to keep service on track.\nDemonstrates a high level of attention to detail when verifying table settings, food presentation, timing, and adherence to event specifications.\nExhibits practical food and beverage knowledge, including menus, service styles, allergen awareness, dietary restrictions, and safe handling practices.\nStrong time-management to prioritize tasks and balance multiple responsibilities during high-pressure events.\nPossesses the necessary technical and administrative skills to read BEOs, operate POS systems, assist with inventory, and complete basic reports.\nAbility to work in fast-paced, changing environment.\nMust be willing and able to work nights, weekends, and holidays, depending on the events calendar.\nEDUCATION and/or EXPERIENCE REQUIREMENTS:\nHigh school diploma or GED required.\n1-2 years of relevant experience in catering service.\nPrior leadership or supervisory experience preferred.\nFine dining or luxury hospitality experience preferred.\nPHYSICAL REQUIREMENTS:\nContinuous and regular standing and walking are required for extended periods, often for an entire shift. This includes moving quickly through crowded rooms.\nThe ability to lift and carry heavy items up to 50 pounds is essential for setting up and breaking down events.\nPush, pull and move heavier objects, such as carts, furniture, tables, and stage equipment, often requiring a maximum force of 50 to 100 pounds with or without assistance.\nFrequent bending, twisting, pulling, reaching overhead, and stooping are necessary to set up function rooms and serve guests.\nMust have good manual dexterity to handle food service items like trays, dishes, and utensils with precision.\nMust have normal vision (corrected) and hearing for verbal communication with staff and guests. Specific vision abilities may include close vision and the ability to adjust focus.\nSalary Description\n25-30","description_format":"text","description_chars":5054,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-12T15:05:00Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":1,"age_days":4,"expected_fill_days":24,"reasons":["conf:34","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/bartolottas-banquet-captain","json_url":"https://alion.io/job/bartolottas-banquet-captain.json","meta":{"generated_at":"2026-10-16T02:43:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4141,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2234194},"rest":"https://alion.io/mcp/rest/get_company?id=2234194"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbartolottas-banquet-captain"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbartolottas-banquet-captain"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbartolottas-banquet-captain"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bartolottas-banquet-captain\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbartolottas-banquet-captain"}]}