{"id":2111186,"url":"https://alion.io/job/base-2-solutions-all-source-platform-user-support-specialist-4","title":"All-Source Platform User Support Specialist 4","company":{"id":3900854,"name":"Base-2 Solutions","domain":"base-2solutions.com","url":"https://alion.io/company/base-2-solutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bethesda, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":156000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":461},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":true},{"name":"ElasticSearch","optional":true},{"name":"Jira","optional":true},{"name":"Kibana","optional":true},{"name":"Microsoft Office","optional":true},{"name":"SharePoint","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-20T17:27:53Z","board_verified":true,"closed_at":null,"days_open":85,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":85},"description":"LocationBethesda, Maryland\n Security clearanceTop Secret/SCI\n Work arrangementOn-Site\n Requisition5218\n Apply for this role(opens in a new tab) Opens this requisition in our secure applicant portal.\n Position Summary\n Base-2 Solutions is seeking a TS/SCI-cleared All-Source Platform User Support Specialist 4 to support the DIA-NMEC DOMEX Technology Platform in Bethesda, MD. This role supports the DOMEX Data Discovery Platform and focuses on enhancing user implementation of software developed under the DTP program.\nThe selected candidate will provide DTP familiarization and discovery tradecraft support to Intelligence Community users, helping them search for and retrieve relevant classified data to support intelligence analysis and operations. This role is well suited for a current or former intelligence analyst or intelligence instructor who enjoys helping users, developing tradecraft, solving complex mission problems, and working directly with customers and technical teams.\nEssential Duties and Responsibilities\n Become a DTP application power user to support the discovery of critical intelligence insights.\nProvide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.\nEnable Military and Intelligence Community users to discover, retrieve, and use data to solve intelligence problems and support operations.\nBuild professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate data into finished intelligence products.\nIdentify and pursue opportunities to increase user adoption of DTP applications and data.\nCreate DTP training and familiarization materials to support users.\nDocument and communicate user requirements to DTP development teams.\nCollect and analyze metrics to refine user engagements and improve data discovery.\nCollaborate with teams across the program, including UI/UX designers, developers, integrators, system engineers, and testers.\nRequired Qualifications\n Active TS/SCI with ability to obtain a CI Polygraph.\nBachelor's degree with a minimum of ten years of experience working with, or as, an all-source intelligence analyst.\nAdditional directly related experience as a military intelligence analyst may be considered in lieu of degree.\nExperience working with Intelligence Community and Law Enforcement Agencies.\nExperience creating user guides and training end users for software platforms.\nAbility to perform well in a dynamic, fast-paced environment.\nAbility to solve complex problems in support of real-world national security missions.\nAbility to work directly with teammates and customers to understand requirements and develop and implement solutions.\nSelf-motivated, creative, and organized.\nAbility to clarify and accomplish tasks under limited supervision.\nAbility to manage personal workload and complete tasks early or on time.\nAbility to exercise sound professional judgment that builds relationships and helps prevent or resolve problems.\nAbility to understand and anticipate second- and third-order effects that result from user engagements and personal decisions.\nExcellent written and verbal communication skills.\nStrong attention to detail.\nPreferred Qualifications\n Experience working with three-letter agencies.\nExperience providing technical training for IC tools or technologies.\nExperience using Elasticsearch/Kibana or data visualization software, including Tableau, ArcGIS, or Analyst Notebook.\nData analytics experience.\nExperience engaging with Senior Executive Service civilians and equivalent military ranks.\nHigh proficiency with Microsoft Office products, SharePoint, Jira, and Confluence.\nExperience supporting DIA/NMEC, NDOC, OSIC, D3P, and/or POSTMAN.\nRequired Education and Experience Equivalency\n Bachelors' Degree with 10 years of experience.\nMasters' Degree with 10 years of experience.\nPhD with 10 years of experience.\nRequired Certifications\n None specified.\nRequired Security Clearance\n Active TS/SCI with ability to obtain a CI Polygraph.\nEqual Employment Opportunity\n Base-2 Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law, and will not be discriminated against on the basis of disability. Learn more: base-2solutions.com/eeo","description_format":"text","description_chars":4529,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","DevOps & Platform Engineering","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-08T22:29:32Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.169,"p_room":0.28,"age_days":85,"expected_fill_days":7,"reasons":["conf:3","stale_co","urgency","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/base-2-solutions-all-source-platform-user-support-specialist-4","json_url":"https://alion.io/job/base-2-solutions-all-source-platform-user-support-specialist-4.json","meta":{"generated_at":"2026-10-20T21:53:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25479,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3900854},"rest":"https://alion.io/mcp/rest/get_company?id=3900854"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbase-2-solutions-all-source-platform-user-support-specialist-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbase-2-solutions-all-source-platform-user-support-specialist-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbase-2-solutions-all-source-platform-user-support-specialist-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/base-2-solutions-all-source-platform-user-support-specialist-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbase-2-solutions-all-source-platform-user-support-specialist-4"}]}