{"id":2111187,"url":"https://alion.io/job/base-2-solutions-osint-platform-user-support-specialist-3","title":"OSINT Platform User Support Specialist 3","company":{"id":3900854,"name":"Base-2 Solutions","domain":"base-2solutions.com","url":"https://alion.io/company/base-2-solutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bethesda, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":438},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":true},{"name":"ElasticSearch","optional":true},{"name":"Jira","optional":true},{"name":"Kibana","optional":true},{"name":"Microsoft Office","optional":true},{"name":"SharePoint","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-20T17:27:53Z","board_verified":true,"closed_at":null,"days_open":85,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":85},"description":"LocationBethesda, Maryland\n Security clearanceTop Secret/SCI\n Work arrangementOn-Site\n Requisition5216\n Apply for this role(opens in a new tab) Opens this requisition in our secure applicant portal.\n Position Summary\n Base-2 Solutions is seeking a TS/SCI-cleared OSINT Platform User Support Specialist 3 to support the DOMEX Technology Platform mission in Bethesda, MD. This role supports POSTMAN, a DoD-wide Tasking, Collection, Processing, Exploitation, and Dissemination workflow management platform for Open Source Intelligence.\nThe OSINT Platform User Support Specialist 3 will provide POSTMAN software familiarization and discovery tradecraft support to Intelligence Community users, helping them search for and retrieve relevant data to support intelligence analysis and operations. This role is well suited for a current or former intelligence analyst or intelligence instructor who enjoys helping users, developing tradecraft, solving problems, and working directly with mission partners.\nEssential Duties and Responsibilities\n Become a POSTMAN power user to support the discovery of critical intelligence insights.\nProvide POSTMAN software familiarization and discovery tradecraft support to IC users.\nCollaborate with POSTMAN team members, customer staff, and IC users to understand requirements, novel technology applications, and outcome-based approaches.\nProvide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.\nBuild professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate relevant data into finished intelligence products.\nIdentify and pursue opportunities to increase user adoption of POSTMAN software and relevant data.\nCreate POSTMAN training and familiarization materials to support users.\nDocument and communicate user requirements to POSTMAN development teams.\nCollect and analyze metrics to refine user engagements and improve data discovery.\nRequired Qualifications\n Active TS/SCI with ability to obtain a CI Polygraph.\nBachelor's degree with a minimum of six years of experience working with, or as, an OSINT intelligence analyst. Three additional years of experience may be substituted for the bachelor's degree.\nAdditional directly related experience as a military intelligence analyst may be considered in lieu of a Bachelor's degree.\nExperience working with Intelligence Community and Law Enforcement Agencies.\nExperience creating user guides and training end users for software platforms.\nAbility to perform well in a dynamic, fast-paced environment.\nAbility to solve complex problems in support of real-world national security missions.\nAbility to work directly with teammates and customers to understand requirements and develop and implement solutions.\nSelf-motivated, creative, and organized.\nAbility to clarify and accomplish tasks on time under limited supervision.\nAbility to exercise sound professional judgment that builds relationships and helps prevent or resolve problems.\nExcellent written and verbal communication skills.\nPreferred Qualifications\n Experience providing technical training for IC tools or technologies.\nExperience using Elasticsearch/Kibana or data visualization software, including Tableau, ArcGIS, or Analyst Notebook.\nData analytics experience.\nExperience engaging with Senior Executive Service civilians and equivalent military ranks.\nExperience working Russia, China, Iran, and North Korea issues.\nHigh proficiency with Microsoft Office products, SharePoint, and Atlassian products, including Jira and Confluence.\nRequired Education and Experience Equivalency\n High School Diploma/GED with 9 years of experience.\nAssociates Degree with 9 years of experience.\nBachelors' Degree with 6 years of experience.\nMasters' Degree with 6 years of experience.\nPhD with 6 years of experience.\nRequired Certifications\n None specified.\nRequired Security Clearance\n Active TS/SCI with ability to obtain a CI 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