{"id":3202727,"url":"https://alion.io/job/base-2-solutions-servicenow-architect","title":"ServiceNow Architect","company":{"id":3900854,"name":"Base-2 Solutions","domain":"base-2solutions.com","url":"https://alion.io/company/base-2-solutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"C","score":62,"open_postings":123,"ghost_share":0.724,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Camp Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":117000,"max_usd":228000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":282},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Platform Engineering","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T12:10:00Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"LocationCamp Springs, Maryland\n Security clearanceSecret\n EducationBachelor degree\n Experience6 years\n Work arrangementOn-Site\n Requisition5508\n Apply for this role(opens in a new tab) Opens this requisition in our secure applicant portal.\n Position Summary\n Base-2 Solutions is seeking an experienced ServiceNow Architect to join a Strategic Operations Project Team that is chartered to transition AFDW ITSM BMC Helix to ServiceNow. The ServiceNow Architect plays a vital, strategic role in advancing the IT Service Management (ITSM) modernization efforts for the Air Force District of Washington (AFDW) and the broader Department of the Air Force (DAF). As the technical authority for the ServiceNow platform, you will serve as the linchpin for transforming legacy IT operations into a modern, automated, and secure enterprise service delivery model. By designing, governing, and scaling business-aligned platform solutions, this role directly enhances AFDW and DAF operational efficiency, reduces capability delivery timelines, and ensures that IT infrastructure remains secure, resilient, and fully aligned with global warfighting and mission-support objectives. This is an on-site role in Camp Springs, MD.\nEssential Duties and Responsibilities\n Designs, governs, and implements scalable, secure, and business-aligned solutions on the ServiceNow platform, ensuring operational efficiency and strategic alignment across IT and business workflows.\nDesigning, engineering and configuring ServiceNow to automate internal information Technology Infrastructure Library (ITIL) processes.\nAssist with technical design, documentation, and migration of changes to production environments.\nArchitects, develops, integrates, and implements ServiceNow solutions.\nDesigns, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner.\nParticipates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives.\nReviews and apply requirements from external and internal teams and align into ServiceNow development.\nPartners closely with the business and IT teams gather input to support ongoing business needs for ServiceNow configuration, implementation, and support.\nRequired Qualifications\n Meet an applicable education and experience pathway in the equivalency section.\nA strong background of ServiceNow development and experienced in the design and implementation of ServiceNow security architecture.\nCertifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist, ITIL Foundation.\nServiceNow platform engineering (cloud) with TPSM Modules including Service Request, Incident, Problem, Change, and Configuration Management and security / regulatory disciplines.\nAn excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team.\nExperience of significant cloud hosted Service Now implementations which span TPSM and security / regulatory disciplines.\nExperienced in Common Service Data Model (CSDM) for structuring database mappings.\nExperience in designing Application Programming Interface (API) frameworks to move data into and out of ServiceNow.\nKnowledge of AI integration within ServiceNow, including Now Assist and AI Agents.\nExperience with optimizing ServiceNow table structures and data models.\nProven experience in large-scale ServiceNow implementations and platform governance.\nPreferred Qualifications\n Optionally Enterprise Architecture or advanced ServiceNow certifications.\nMaster's degree in IT or a related field.\nCertified Application Developer.\nITIL v4 Foundations Certification.\nBMC Helix or BMC Remedy experience.\nRequired Education and Experience Equivalency\n Bachelors degree with 8+ years of prior relevant experience.\nMasters degree with 6+ years of prior relevant experience.\nAdditional years of experience will be accepted in lieu of a degree.\nRequired Certifications\n Certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist, ITIL Foundation.\nRequired Security Clearance\n Active Secret\nU.S. citizenship is required\nEqual Employment Opportunity\n Base-2 Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law, and will not be discriminated against on the basis of disability. Learn more: base-2solutions.com/eeo","description_format":"text","description_chars":4683,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-24T09:48:29Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.667,"p_room":0.9,"age_days":4,"expected_fill_days":7,"reasons":["conf:17","stale_co","urgency","velocity","win:mid","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/base-2-solutions-servicenow-architect","json_url":"https://alion.io/job/base-2-solutions-servicenow-architect.json","meta":{"generated_at":"2026-10-27T08:41:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9563,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3900854},"rest":"https://alion.io/mcp/rest/get_company?id=3900854"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbase-2-solutions-servicenow-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbase-2-solutions-servicenow-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbase-2-solutions-servicenow-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/base-2-solutions-servicenow-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbase-2-solutions-servicenow-architect"}]}