{"id":7076,"url":"https://alion.io/job/base-onboarding-specialist-india","title":"Onboarding Specialist INDIA","company":{"id":2654,"name":"BaseLinker","domain":"baselinker.com","url":"https://alion.io/company/base","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":92,"open_postings":18,"ghost_share":0,"stale_share":0.111,"repost_share":0,"time_to_fill_p50_days":136,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delhi, India","Bengaluru, India","Mumbai, India","Coimbatore, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Git","optional":false},{"name":"MySQL","optional":false},{"name":"PHP","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Shopify","optional":false}],"status":"live","first_seen_at":"2025-09-09T00:00:00Z","employer_posted_date":"2025-09-09","last_verified_at":"2026-11-06T04:50:12Z","board_verified":true,"closed_at":null,"days_open":423,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":423},"description":"At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.\nOur international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.\nHowever, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.\nIf you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits!\nWhat You’ll Own & Drive\n Client Implementation & Onboarding: Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.\n Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.\n Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.\n Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.\n Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind.\n Requirements\n Tech-First Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting.\n Experienced & Independent: 2-5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.\n Languages You Speak: Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.\n Customer Obsessed: You see the product through the eyes of the end-user and optimize for value delivery.\n Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.\n Bonus Points: Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker.\n Benefits\n Impact from Day One: You’ll play a central role in building the India implementation playbook.\n Remote-First, Freedom-Led: Work independently with global peers and no micromanagement.\n Own the Product: We build what we believe in-with direct influence on product decisions.\n Long-Term Growth: Join us during hypergrowth and grow into tech leadership roles as we scale India 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