{"id":2364897,"url":"https://alion.io/job/basf-contact-supervisor","title":"Contact Supervisor","company":{"id":96193,"name":"BASF","domain":"basf.com","url":"https://alion.io/company/basf-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Elyria, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3384},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T16:29:17Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T01:34:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Now hiring! Contact Supervisor\nElyria, OH\nWe are looking for a Contact Supervisor to join our Performance Chemicals team in Elyria, OH.\nCome create chemistry with us!\nBASF’s Catalysts division is the global market leader in catalyst technologies. The division develops andproduces mobile emissions catalysts as well as process catalysts and offers precious metals trading, recyclingand related products and services.\nAs a Contact Supervisor you will lead and supervise a team of chemical operators in a manufacturing environment, providing daily direction, coaching, and support to ensure safe, efficient, and reliable production operations while driving team performance and operational excellence.\nDuring your 12-hour shift as a Contact Supervisor, you will\nLead, coach, and develop a team of chemical operators to achieve excellence in safety, environmental compliance, quality, and productivity.\nEstablish clear performance expectations and provide day-to-day direction to ensure safe, reliable, and efficient manufacturing operations.\nPromote a strong safety culture by reinforcing compliance with environmental, health, and safety (EHS) regulations, operating procedures, and company policies.\nMonitor production activities, identify operational issues, and facilitate timely troubleshooting and resolution of process disruptions.\nCommunicate safety initiatives, production performance, maintenance requirements, and engineering priorities effectively across shifts and functions.\nCollaborate with Maintenance and Engineering teams to investigate operational challenges and implement continuous improvement initiatives.\nCoordinate effective shift handovers and maintain alignment across operations, maintenance, engineering, and other support functions.\nIf you...\nPossess a high school diploma or GED.\nBring a minimum of three years of experience in a manufacturing or chemical plant environment is preferred.\nDemonstrate at least three years of supervisory or team leadership experience.\nExhibit the ability to lead, coach, and engage employees in a hands-on operating environment.\nMaintain a strong commitment to workplace safety and environmental responsibility.\nOffer practical manufacturing knowledge and a results-oriented approach.\nFoster effective collaboration across departments and all levels of the organization.\nDisplay strong verbal and written communication skills.\nAccommodate a 12-hour, 2-2-3 straight-shift schedule, including day or night shifts.\nCreate your own chemistry with you@BASF\nAt BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.\nJust some of the many benefits we offer include:\nFlexible work arrangements whenever possible\nHighly competitive retirement savings plan with company match and investment options\nWell-being programs that include comprehensive mental health support for you and your household family members\nFamily forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)\nBack-up child and elder care with discount programs for families of all ages and stages\nMentoring and career development opportunities that allow you to share, learn, and thrive\nMatching gifts program that allows you to deepen the impact of your contributions to qualified charities.\nEmployee crisis support for when the unexpected happens\nAccess to our BASF wine cellar, employee discounts, and much more!\nAbout us\nAs one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!\nAt BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.\nBelong to Something Bigger. #belongatBASF\nPrivacy statement\nBASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact  to report fraud.\nEqual employment opportunities\nWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.\nApplicants must be currently authorized to work in the United States on a full-time basis.","description_format":"text","description_chars":5338,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advanced Materials","Crop Protection","Chemical Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-12T16:29:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":5,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/basf-contact-supervisor","json_url":"https://alion.io/job/basf-contact-supervisor.json","meta":{"generated_at":"2026-10-13T17:36:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96193},"rest":"https://alion.io/mcp/rest/get_company?id=96193"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbasf-contact-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbasf-contact-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbasf-contact-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/basf-contact-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbasf-contact-supervisor"}]}