{"id":2666400,"url":"https://alion.io/job/basf-global-customs-operations-executive","title":"Global Customs Operations (Executive)","company":{"id":96193,"name":"BASF","domain":"basf.com","url":"https://alion.io/company/basf-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":15000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T02:42:24Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T18:41:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Objectives of the Position\nGlobal Customs Operations (Executive) is responsible for customs related activities served out via Kuala Lumpur Asia Pacific Service Centre (Hub). The role’s objectives:\nTo enable business focus and delivery of service excellence from the hub to support business needs. \nTo support hub customs operations related service requests.\nTo support compliance within BASF supply chain operational processes regarding Foreign Trade (Customs and Trade Control).\nTo support any improvement and process implementation to ensure an agreed service level and in compliance with governmental regulations and BASF company policies.\nMain Areas of Responsibilities and Key Activities\nDelivery of Customs service to business\nCollaborate cross-functionally with internal working partners in support of trade compliance, supply chain, and general company objectives and projects\nSupport business unit queries related to customs relevant activities.\nRespond promptly to requests and urgent issues.\nHub Customs operational responsibilities:\nSupport hub operational service activities including customs import/ export related documentation, issuance and verification, and duty rate maintenance in SAP or customized database\nPerform Customs Documentation review and validate all import and export documentations to ensure data accuracy and comply with customs laws and regulations regardless of whether from global or local country perspective\nSupport process improvement projects\nMonitor regulatory changes and take prompt action to comply with the latest requirements.\nSupport the data preparation required for dashboards\nSupport the standardization of reporting of departmental and organizational measurements\nSupport the automation of routine data collection\nSupport the process documentations (Standard Operating Procedure, Work Guide, Work Instruction) for customs hub operations\nProactively address and resolve any discrepancies or customs-related issues (e.g., delayed shipments, missing documentation, tariff classification mismatch, etc.) by troubleshooting the root cause and communicating clearly with relevant parties.\nCustoms Compliance responsibilities:\nSupport Customs Compliance related assessment, health checks, audit and its documentation\nSupport operational and service documentation including Standard Operating Procedure, Work Instructions, Work Guide\nEnsure all activities comply with relevant customs regulations, trade laws and tariff schedules\nProcess and system improvement responsibilities\nSupport any digitalization initiatives or automation for customs process and operations\nSupport any system upgrade or enhancement related review and testing\nJob Requirements\nBachelor’s degree in any technical discipline, preferably Supply Chain Management\nMinimum 1-2 years relevant experience in Customs and Foreign Trade; familiar with Supply Chain operations\nExperience in customs, trade law and practices of chemical and non-chemical products is desirable\nMust be able to be flexible with EMEA working hours\nBASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on www.basf.com/my","description_format":"text","description_chars":3666,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advanced Materials","Crop Protection","Chemical Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-16T02:42:24Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":6,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/basf-global-customs-operations-executive","json_url":"https://alion.io/job/basf-global-customs-operations-executive.json","meta":{"generated_at":"2026-10-16T19:31:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96193},"rest":"https://alion.io/mcp/rest/get_company?id=96193"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbasf-global-customs-operations-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbasf-global-customs-operations-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbasf-global-customs-operations-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/basf-global-customs-operations-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbasf-global-customs-operations-executive"}]}