{"id":1887061,"url":"https://alion.io/job/basf-global-customs-performance-management-senior-executive","title":"Global Customs Performance Management (Senior Executive)","company":{"id":96193,"name":"BASF","domain":"basf.com","url":"https://alion.io/company/basf-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4300},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T03:06:12Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-18T16:41:44Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"O bjectives of the Position\nThe Global Customs Performance Management (Senior Executive) monitors operational performance of global Customs Operations via Kuala Lumpur Asia Pacific Service Centre (Hub). The role’s objectives include:\nMeasuring service execution, quality of service as well as adherence to standard processes as per global Guidance documentation to ensure adherence to local, national or global regulations.\nSupport Export & Import customs declarations, Inward processing or similar saving programs, handbook procedures, Preferential Origin declaration and all other customs processes.\nClosely collaborate with the global Steering unit to initiate process-oriented risk assessments to check compliance with the agreed strand procedures and initiates mitigation measures if applicable.\nIncorporates the ability for deep diving process analysis and deep understanding about Customs & Foreign Trade regulations.\nTo support any improvement to ensure an agreed service level with cost control and in compliance with governmental regulations and BASF company policies.\nMain Areas of Responsibilities and Key Activities\nInitiates and defines global, regional and local monitoring processes on operational Customs Performance as defined\nSupport organizing meeting with countries and any business review as necessary\nDeep dive into and analyses of BASF internal & external customs data and presentation in a visual standardized format\nPrepare monthly statistics and KPI report for service recipient\nSupport the data preparation required for dashboards, including alerts and analysis\nSupport the standardization of reporting of departmental and organizational measurements\nSupport the automation of routine data collection and develop reporting processes that aid operational performance management\nJob Requirements\nMust have degree/diploma in supply chain or related field \nMust have experience in customs, foreign trade and performance management in customs related topics \nStrong communication and argumentation skills\nSAP is preferred \nMust be flexible to work in EMEA timezone\nExcellent analytical thinking","description_format":"text","description_chars":2117,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Farming & Agriculture","Transportation & Logistics","AgTech","Wind Energy"],"lifecycle":[{"event":"open","at":"2026-10-05T03:06:12Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Graduate Trainee, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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