{"id":3077829,"url":"https://alion.io/job/basf-import-export-customs-ap-senior-executive","title":"Import Export & Customs AP (Senior Executive)","company":{"id":96193,"name":"BASF","domain":"basf.com","url":"https://alion.io/company/basf-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":30000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4596},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T11:09:08Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T15:40:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Objectives of the Position\nDrive efficient Import, Export, and Customs operations across the region by improving processes, standardizing workflows, and ensuring compliance with global, regional, and local regulations.\nLead Projects relevant to IE and customs operations, ensuring process adherence, operational excellence, and continuous learning and development.\nCollaborate with cross-functional teams-including Country IE & Customs Ops, Regional Customs & Foreign Trade, Order Management, GBS, Finance, Procurement, and Business Units-to ensure full compliance with corporate and regulatory requirements.\nOversee LLP & LSP daily operations, track vendor performance against KPIs, manage escalations, drive continuous improvement with country teams, and lead improvement efforts to strengthen overall Supply Chain operations.\nSupport business units by enhancing service efficiency and implementing improvement initiatives to boost service quality and process effectiveness.\nFoster a culture of service excellence with service providers, focusing on customer-centric Import/Export, Customs & Foreign Trade operations, and strict regulatory compliance\nMain Areas of Responsibilities and Key Activities\nOperational Management\nLead and manage all import/export logistics processes, ensuring compliance with internal procedures.\nAnalyze and resolve logistics issues, escalating to relevant teams when needed.\nMaintain issue logs and manage non-conformances with corrective actions.\nReporting & Analytics\nPrepare, verify, and consolidate operational reports and KPIs for management and stakeholders.\nRun regular data extracts and validate accuracy for performance and crisis reporting.\nSupport performance analytics and reporting across regions, including vendor management metrics.\nService Provider Management\nOversee 3PL and LLP service providers for inbound/outbound transportation and customs.\nConduct audits and random checks to ensure compliance with work instructions.\nSupport logistics procurement activities, including tendering and contract adherence.\nContinuous Improvement & Projects\nDrive continuous improvement initiatives and digitalization efforts in logistics operations.\nParticipate in system testing, process enhancements, and assigned projects.\nCoordinate regular meetings and follow-ups on action items across import/export communities.\nSupport new business requirements and customer logistics service needs.\nStakeholder Engagement\nCollaborate with business units, regional and global teams to support logistics needs.\nProvide logistics solutions and advisories to business units.\nMaintain strong relationships with internal and external stakeholders.\nProject Management\nLead and represent Import export and customs operations initiatives and projects\nEnsure successful operationalization of change / impact from project and initiatives\nOther responsibilities\nAll other tasks assigned are relevant to meeting BASF and the objectives as outlined above.\nAssumes back-up responsibility for team member/line manager for service provider management and import-export operations as required.\nJob Requirements\nBachelor’s degree (with relevant work experience) in Logistics/Supply Chain Management or related field\nMinimum 5 years’ experience in handling Import/Export logistics with customs and trade compliance background, liaison with logistics service providers. 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