{"id":3920927,"url":"https://alion.io/job/basf-technical-account-manager-fcc-catalysts-2","title":"Technical Account Manager - FCC Catalysts","company":{"id":96193,"name":"BASF","domain":"basf.com","url":"https://alion.io/company/basf-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":20,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-07T14:59:29Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-11T09:02:22Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"WHAT YOU CAN EXPECT\nAs a Technical Account Manager - You will own and develop the commercial relationship with assigned refinery accounts and manage the interface between customers and BASF. The role is primarily accountable for business performance, customer strategy, growth, and relationship management. You will address selected technical topics directly and work in close collaboration with the Technical Service Team for detailed evaluations, troubleshooting, modeling, and performance improvement programs.\nManage the assigned territory and customer portfolio, including sales performance, pricing, forecasting, contracts, receivables, and account planning.\nDevelop and execute customer growth strategies, identify new business opportunities, and strengthen relationships with key refinery stakeholders.\n\nLead commercial activities including tenders, proposals, contract negotiations, pricing discussions, and value-selling initiatives.\n\nServe as the primary customer interface, coordinating technical and commercial support with BASF Technical Service, R&D, Supply Chain, and business teams.\n\nApply FCC technical knowledge to understand customer challenges, support solution development, and communicate value-driven recommendations.\n\nMonitor market, competitor, and customer developments and translate insights into actionable business plans.\n\nRepresent BASF in customer meetings, technical discussions, negotiations, business reviews, and industry events.\n\nCollaborate effectively across multicultural and cross-functional teams while operating independently within the Middle East and Africa region.\n\nWHAT YOU OFFER\nDegree (BSc, MSc, or PhD) in Chemical Engineering, Chemistry, Materials Science, or a closely related discipline.\nStrong, demonstrable FCC experience covering both technical understanding and commercial responsibility. This is an essential requirement. Applications that do not clearly demonstrate relevant FCC technical and commercial experience will not be considered.\nA minimum of 5 years of sales or account management experience, preferably in refinery catalysts, refinery technology, process solutions, or another technically complex B2B environment. The depth and relevance of this experience will be a key selection criterion.\nDemonstrated knowledge of the oil refining industry and a solid understanding of FCC operations and catalyst applications.\nProven customer-facing experience and a track record of developing opportunities, winning business, and managing commercial relationships.\nExperience in pricing, tenders, contract negotiations, sales forecasting, and account strategy execution.\nAbility to understand technical analyses and operating data, engage credibly with customer technical teams, and collaborate effectively with specialist Technical Service colleagues.\nFluent business English with strong written and verbal communication skills. Preferrably additional regional language capability, particularly Arabic or French.\nWillingness and ability to travel approximately 30-50% across the Middle East and Africa, with occasional international travel.\nKnowledge of the Middle Eastern and/or African refining markets and customer landscape would be a plus.\n\nDiversity is our greatest strength!\nBecome a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.","description_format":"text","description_chars":3467,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advanced Materials","Crop Protection","Chemical Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-07T14:59:29Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/basf-technical-account-manager-fcc-catalysts-2","json_url":"https://alion.io/job/basf-technical-account-manager-fcc-catalysts-2.json","meta":{"generated_at":"2026-11-11T14:06:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25884,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96193},"rest":"https://alion.io/mcp/rest/get_company?id=96193"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbasf-technical-account-manager-fcc-catalysts-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbasf-technical-account-manager-fcc-catalysts-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbasf-technical-account-manager-fcc-catalysts-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/basf-technical-account-manager-fcc-catalysts-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbasf-technical-account-manager-fcc-catalysts-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3920927}},{"tool":"search_jobs","arguments":{"company":"basf.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3920927},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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