{"id":3303884,"url":"https://alion.io/job/basi-supervisor-mountain-adventures-winter-full-time","title":"Supervisor, Mountain Adventures - Winter - Full-Time","company":{"id":2918773,"name":"BASI","domain":"basi.org.uk","url":"https://alion.io/company/basi-org-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":233},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T03:46:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"SeasonalWHAT’S IN IT FOR ME?\nEnjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.\n\nSave on meals across resort restaurants and cafés, including Starbucks.\n\nReceive exclusive discounts at all Blue Mountain-owned retail stores.\n\nWork in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.\n\nJoin a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.\n\nHOURLY RATE- $23.55\nMonday to Sunday: 9:00am to 8:00pm (4-5 shifts /week)\nFULL-TIME HOURS:\nFull-Time Hours: 4-5 Shifts per week\nShifts can run from 9:00am to 8:00pm with evenings and weekends required\nWHAT WILL I BE DOING?\nThe Supervisor is responsible for assist with the training content and day to day operational support of the winter attractions which includesWoodview Skating, Big Dipper Tubing, and Canopy Climb. Additionally maintaining a high level of guest and employee experience. They will work in cooperation with the Assistant Manager to ensure that the training content and standard operating procedure are both manageable for staff and are in accordance with the safety and service standard goals of these departments.\nWorking alongside staff in all areas of the operation.\nSetting clear expectations for staff, motivate, coach, & recognize great performance. Implementing new policies and procedures and ensuring compliance; provides staff with the tools that they require to complete the job and/or task expected of them.\nMonitoring the delivery of products and ensure quality meets the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant Manager.\nEnsuring the accuracy and timeliness of Payroll.\nAssisting with on-boarding new employees, continuous training and evaluating performance; assisting with coordinating of staff to include hiring, scheduling, uniforms, rewards & recognitions, performance reviews and corrective coaching.\nPreparing, executing and documenting a comprehensive training plan for the department. This includes all mandatory training as per the MOL; Coordination of accident/incident procedures along with documentation\nDaily assessment of the operations to determine opening/closing times, delays of regularly scheduled operating hours etc.\nWHAT DO WE NEED FROM YOU?\n2 years’ of leadership experience\nLabour cost control; consistently looking for efficiencies in our processes.\nCoaching for performance. Exploring various approaches to motivate employees to maintain our service standards.\nService recovery. Listen and lead with empathy.\nGuest and employee safety. Safety is our priority.\n2+ years of previous experience working in a winter-based Attractions/Recreation, specifically with Mountain Adventures Team.\nAbility to work outdoors in all types of weather\n*This role is being posted to fill a vacant position\nAUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE\nBLUE MOUNTAIN RESORT COMPANY OVERVIEW\nBlue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.\nALTERRA COMPANY OVERVIEW\nAlterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.\nHeadquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.","description_format":"text","description_chars":4040,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-27T00:35:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:5","win:early","comp:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/basi-supervisor-mountain-adventures-winter-full-time","json_url":"https://alion.io/job/basi-supervisor-mountain-adventures-winter-full-time.json","meta":{"generated_at":"2026-10-28T05:07:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6691,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2918773},"rest":"https://alion.io/mcp/rest/get_company?id=2918773"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbasi-supervisor-mountain-adventures-winter-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbasi-supervisor-mountain-adventures-winter-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbasi-supervisor-mountain-adventures-winter-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/basi-supervisor-mountain-adventures-winter-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbasi-supervisor-mountain-adventures-winter-full-time"}]}