{"id":697894,"url":"https://alion.io/job/basiccapital-senior-operations-associate-onboardings","title":"Senior Operations Associate (Onboardings)","company":{"id":669081,"name":"Basic Capital","domain":"basiccapital.com","url":"https://alion.io/company/basiccapital","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"C","score":59,"open_postings":16,"ghost_share":0.688,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false},{"name":"Stripe","optional":false}],"status":"live","first_seen_at":"2026-07-07T16:15:15Z","employer_posted_date":"2026-07-07","last_verified_at":"2026-09-30T00:26:57Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":84},"description":"About Basic Capital\nBasic Capital is a fintech company disrupting America’s $1T retirement industry by building the mortgage for retirement, unlocking market ownership, and making wealth accessible to every American. Our mission is to create products, platforms, and a credit marketplace that power a fundamentally new retirement system.\nOur founding team includes leaders from Goldman Sachs, Uber, Block, Stripe, and Robinhood. We’re backed by top investors such as Lux Capital, Forerunner Ventures, BoxGroup, SVAngel, Inspired Capital, and Henry Kravis. Based in Tribeca, NYC, we’re assembling a lean, high-performance team committed to reducing wealth inequality.\nFor more information, visit Basic Capital’s website.\nYou will\nOwn the onboarding lifecycle end to end for every new employer, including plan setup, recordkeeper migrations, payroll integrations, and processing deconversions\n\nDesign and build the programmatic systems, automation, and AI-powered tooling that scale onboarding to many clients without scaling headcount\n\nOwn plan compliance and plan building, including adoption agreement configuration and plan design\n\nLead employee education and serve as the expert and the face of Basic Capital for the clients you bring live\n\nManage stakeholders and communicate clearly with administrators and executives throughout implementation\n\nRequired Competencies\nExcellent stakeholder management and clear, confident communication with administrators and executives\n\nA systems builder who has turned manual, one-off processes into repeatable, scalable programs\n\nA leverage mindset, using AI, automation, and tooling to scale impact rather than adding headcount\n\nComfort using data and tools such as spreadsheets, SQL, no-code platforms, or APIs, and partnering with technical teams\n\nPreferred Competencies\nHands-on experience running 401(k) plan setups and recordkeeper migrations, for clients ranging from a handful of employees to thousands\n\nExperience building operational tooling, automations, or AI-powered internal systems\n\nFamiliarity with plan document and adoption agreement software\n\nExperience in fintech or early-stage technology companies\n\nCultural Fit\nPassionate about solving big social problems with pragmatic solutions\n\nAptitude for complexity and curiosity for financial markets\n\nBelieves in building leverage, using AI and automation to scale impact as the company grows rather than defaulting to headcount\n\nEnjoys learning new tools and selecting the right one for each job\n\nAdaptable and open to contributing across the operation as the team evolves\n\nAutonomous, high agency, accountable, and thrives in a fast-paced environment\n\nStrong collaboration and communication skills, working effectively in cross-functional teams\n\nExcited to be part of an in-office team, working five days per week from our Tribeca, NYC office","description_format":"text","description_chars":2850,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-11T02:21:34Z"}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.493,"p_room":0.36,"age_days":84,"expected_fill_days":46,"reasons":["conf:5","stale_co","win:tail","crowd:"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":false},"html_url":"https://alion.io/job/basiccapital-senior-operations-associate-onboardings","json_url":"https://alion.io/job/basiccapital-senior-operations-associate-onboardings.json","meta":{"generated_at":"2026-09-30T06:46:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4846,"day_limit":5000,"remaining_today":154,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}