{"id":4146072,"url":"https://alion.io/job/bask-health-forward-deployed-engineer-merchant-soluti","title":"Forward Deployed Engineer, Merchant Soluti","company":{"id":66537,"name":"Bask Health","domain":"bask.health","url":"https://alion.io/company/bask-health","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":88,"open_postings":21,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":171,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"Git","optional":false},{"name":"JavaScript","optional":false},{"name":"Next.js","optional":false},{"name":"Node JS","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"Amazon EventBridge","optional":true},{"name":"AWS","optional":true},{"name":"AWS Lambda","optional":true},{"name":"Prisma","optional":true},{"name":"tRPC","optional":true}],"status":"live","first_seen_at":"2026-11-12T07:11:28Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T17:21:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Bask Health\nBask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.\nOur platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.\nWe're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.\nEngineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.\nAbout the Role\nWe're looking for a Forward Deployed Engineer, Merchant Solutions to help merchants successfully implement, customize, and operate their businesses on Bask Health's platform.\nThis role combines hands-on software engineering with practical problem-solving across merchant onboarding, technical integrations, storefront configuration, and operational workflows. You'll work closely with engineering, product, and customer-facing teams to understand merchant requirements and develop solutions that make the platform easier to implement and use.\nYou'll build integrations, develop application functionality, troubleshoot technical issues, and create tools that support merchant operations. Your work may involve storefronts, product configurations, subscriptions, checkout experiences, third-party services, and other parts of Bask's platform.\nThis is an engineering position rather than a traditional customer support or implementation coordination role. You'll write production-quality code, work with APIs and backend services, and contribute directly to technical solutions that solve merchant problems.\nYou'll also help identify recurring merchant challenges and collaborate with the broader engineering team to develop reusable improvements rather than relying on one-off fixes.\nWe're looking for someone who enjoys working directly with real business problems, communicates clearly with technical and nontechnical stakeholders, and takes ownership of delivering reliable solutions.\nWhat You'll Do\nBuild and deploy technical solutions that support merchant implementations on Bask Health.\nWork with engineering, product, and customer-facing teams to understand merchant requirements.\nDevelop and maintain integrations between Bask's platform and external merchant systems.\nBuild backend services, APIs, and application functionality using TypeScript, Node.js, or comparable technologies.\nContribute to frontend functionality using React and Next.js when needed.\nSupport technical onboarding and configuration for merchant accounts.\nDevelop tools and functionality that simplify storefront and platform setup.\nImplement integrations involving products, subscriptions, checkout, and merchant workflows.\nBuild automation that reduces repetitive merchant implementation tasks.\nIntegrate third-party platforms using REST APIs, webhooks, and other integration patterns.\nTroubleshoot technical issues involving merchant configurations, APIs, and connected services.\nInvestigate problems across frontend, backend, and third-party systems.\nCollaborate with backend engineers to design reliable integrations and services.\nWork with SQL databases and application data to support merchant workflows.\nTranslate merchant requirements into clear technical implementation plans.\nDevelop reusable tools and components that improve implementation efficiency.\nIdentify recurring merchant technical issues and recommend scalable solutions.\nSupport technical discovery and solution planning for new merchant use cases.\nImplement appropriate validation, error handling, and monitoring for integrations.\nWrite automated tests for important merchant workflows and application functionality.\nDocument integration requirements, technical implementations, and troubleshooting procedures.\nCollaborate with product teams to improve platform functionality based on merchant needs.\nParticipate in code reviews and contribute to engineering best practices.\nMaintain appropriate standards for application security and data handling.\nCommunicate technical progress, implementation decisions, and limitations clearly.\nHelp improve deployment, monitoring, and operational reliability.\nTake ownership of assigned technical projects from development through deployment and maintenance.\nRequirements\n3+ years of professional experience in software engineering, forward deployed engineering, solutions engineering, or a comparable hands-on technical role.\nStrong programming experience with JavaScript or TypeScript.\nExperience developing backend applications, APIs, or services using Node.js or comparable technologies.\nExperience building and maintaining integrations with third-party services.\nStrong understanding of REST APIs, webhooks, and common integration patterns.\nFamiliarity with frontend development using React or comparable frameworks.\nExperience working with SQL databases and relational data.\nUnderstanding of modern application architecture and client-server communication.\nExperience debugging and troubleshooting issues across multiple systems.\nAbility to translate business requirements into practical technical solutions.\nExperience writing maintainable, production-quality software.\nFamiliarity with authentication, authorization, and secure API integrations.\nUnderstanding of application validation, error handling, and reliability.\nExperience working with Git and collaborative development workflows.\nFamiliarity with cloud infrastructure and modern deployment practices.\nExperience writing tests and maintaining software quality.\nStrong problem-solving skills and attention to detail.\nAbility to investigate technical issues independently.\nExperience collaborating with engineers, product managers, or customer-facing stakeholders.\nAbility to communicate technical concepts clearly to nontechnical audiences.\nStrong organizational skills and ability to manage multiple technical priorities.\nAbility to document technical implementations and decisions.\nWillingness to work across different areas of an application or platform.\nStrong ownership mindset and ability to follow projects through completion.\nComfort working in a fast-moving, remote engineering environment.\nNice to Have\nPrevious experience as a Forward Deployed Engineer, Solutions Engineer, or Implementation Engineer.\nExperience working directly with merchants or external customers on technical projects.\nExperience with Shopify or other e-commerce platforms.\nFamiliarity with merchant onboarding and storefront configuration workflows.\nExperience building subscription commerce or billing integrations.\nFamiliarity with Stripe or other payment processing APIs.\nExperience with React, Next.js, and TypeScript in production.\nFamiliarity with tRPC, Prisma, or Drizzle ORM.\nExperience with AWS Lambda, SQS, EventBridge, or comparable cloud technologies.\nExperience building event-driven or asynchronous integrations.\nFamiliarity with merchant-facing SaaS applications.\nExperience developing configurable or white-label software products.\nExperience with multi-tenant SaaS architectures.\nFamiliarity with OAuth, API authentication, and webhook security.\nExperience building internal tools or workflow automation.\nExperience integrating healthcare or telehealth systems.\nUnderstanding of healthcare data privacy and security considerations.\nExperience with monitoring, logging, and observability tools.\nExperience turning custom integrations into reusable platform features.\nExperience using AI-assisted development tools such as Cursor or Claude Code.","description_format":"text","description_chars":7825,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Health Care","Telemedicine & Virtual Care","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-11-12T07:11:28Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 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