{"id":4214417,"url":"https://alion.io/job/bask-health-junior-content-designer","title":"Junior Content Designer","company":{"id":66537,"name":"Bask Health","domain":"bask.health","url":"https://alion.io/company/bask-health","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":91,"open_postings":21,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":171,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Design","role_family":"Design","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T02:12:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Bask Health\nBask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.\nOur platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.\nWe're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.\nEngineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.\nAbout the Role\nWe're looking for a Junior Content Designer to help create clear, useful, and intuitive content across Bask Health's software platform.\nBask Health enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses. Our platform connects merchant tools, patient experiences, clinical workflows, pharmacy operations, and commerce capabilities.\nAs a Junior Content Designer, you'll help improve how people understand and interact with our products through thoughtful interface language, clear instructions, and consistent terminology.\nThis is an early-career content design role focused on UX writing, product content, information organization, and user-centered communication.\nYou'll work alongside experienced designers, product managers, engineers, and researchers to create content that makes complex software easier to navigate.\nYour work may involve merchant onboarding, patient questionnaires, account settings, administrative dashboards, checkout experiences, and other product features.\nYou'll write and refine interface content such as button labels, form instructions, helper text, error messages, tooltips, empty states, and confirmation messages.\nYou'll learn how to approach content as part of the overall user experience rather than as text added after a design is complete.\nYou'll work with product designers to understand how language, layout, and interaction patterns influence user comprehension.\nYou'll also collaborate with engineers to understand how content appears in the product and how technical requirements may affect implementation.\nA key part of this role will be developing your ability to write concise, accurate, and useful content for different audiences.\nFor example, merchants configuring their businesses may need clear explanations of software settings, while patients completing questionnaires may need straightforward instructions and reassurance about what happens next.\nYou'll help maintain consistent terminology across product experiences and contribute to reusable content guidelines.\nYou'll participate in content reviews, incorporate feedback, and refine your writing through multiple iterations.\nYou'll also have opportunities to learn from usability research, customer feedback, and product observations to understand where confusing language may be affecting the user experience.\nBecause Bask operates in healthcare-related environments, you'll learn to approach sensitive information, clinical terminology, and patient-facing content with appropriate care. Content involving medical or clinical meaning will require review by authorized stakeholders.\nWe're looking for someone with strong writing fundamentals, excellent attention to detail, curiosity about digital products, and a willingness to learn from experienced teammates.\nWhat You'll Do\nSupport content design initiatives across Bask Health's software platform.\nWrite clear, concise interface copy for web-based product features.\nCreate button labels, navigation text, and interface headings.\nDevelop helper text and instructions for digital forms.\nSupport content improvements for patient onboarding experiences.\nAssist with writing content for merchant onboarding and account setup.\nHelp create understandable error messages and validation instructions.\nWrite confirmation messages and next-step guidance.\nDevelop tooltips and contextual help for product settings.\nSupport content for administrative dashboards and configuration workflows.\nReview existing interfaces to identify confusing or inconsistent language.\nCollaborate with product designers to improve content clarity.\nWork with experienced content designers to understand writing standards.\nParticipate in content reviews and incorporate feedback.\nApply plain-language principles to assigned writing tasks.\nHelp maintain consistent terminology across product experiences.\nContribute to reusable UX writing patterns and content guidelines.\nSupport accessibility and inclusive writing practices.\nAssist with content documentation and organization.\nCollaborate with product managers to understand feature requirements.\nWork with engineers to ensure interface copy is implemented accurately.\nReview implemented content for clarity, consistency, and accuracy.\nLearn how user research informs product content decisions.\nHelp evaluate content based on usability feedback.\nExplore alternative wording to improve user comprehension.\nSupport content quality assurance before product releases.\nMaintain organized content files and documentation.\nTake ownership of assigned writing tasks while seeking guidance when needed.\nRequirements\nEarly-career candidate with 0-2 years of relevant experience in content design, UX writing, product writing, technical writing, or a related field.\nInternship experience, freelance work, academic projects, or substantial independent projects may be considered.\nPortfolio or writing samples demonstrating clear, user-focused communication.\nStrong writing, editing, and proofreading skills.\nAbility to communicate complicated information in simple language.\nUnderstanding of basic UX writing or content design principles.\nFamiliarity with user-centered design concepts.\nAbility to write concise interface instructions and messages.\nStrong attention to grammar, consistency, and terminology.\nUnderstanding of content hierarchy and information organization.\nFamiliarity with digital products and web applications.\nWillingness to learn Figma or comparable product design tools.\nBasic understanding of accessibility and inclusive writing.\nAbility to work with established writing guidelines.\nWillingness to incorporate feedback and revise content.\nAbility to collaborate with designers, product managers, and engineers.\nStrong organizational and time-management skills.\nAbility to manage assigned tasks and meet deadlines.\nCuriosity about how people interact with software.\nInterest in solving communication and usability problems.\nAbility to explain writing decisions clearly.\nComfortable asking questions and seeking clarification.\nStrong attention to detail and accuracy.\nAbility to work independently on clearly defined assignments.\nMotivation to develop professionally as a content designer.\nNice to Have\nInternship or professional experience in UX writing or content design.\nExperience writing content for web or mobile applications.\nFamiliarity with Figma.\nPortfolio projects involving interface writing or content design.\nExperience writing for SaaS products.\nFamiliarity with B2B software or administrative dashboards.\nInterest in healthcare technology or telehealth products.\nExperience writing for onboarding flows or multi-step forms.\nFamiliarity with e-commerce or direct-to-consumer software.\nUnderstanding of plain-language writing principles.\nExperience developing content style guides.\nFamiliarity with information architecture.\nExperience collaborating with UX or UI designers.\nUnderstanding of usability testing concepts.\nFamiliarity with WCAG accessibility principles.\nExperience creating content for different user audiences.\nBasic understanding of localization and internationalization.\nFamiliarity with content management or documentation tools.\nExperience using AI-assisted writing tools while reviewing outputs for accuracy.\nParticipation in collaborative design, writing, or product development 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