{"id":2303852,"url":"https://alion.io/job/basware-crm-solutions-consultant-salesforce","title":"CRM Solutions Consultant - Salesforce","company":{"id":56690,"name":"Basware","domain":"basware.com","url":"https://alion.io/company/basware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobylon","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Iași, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-04-07T08:44:25Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-14T08:34:17Z","board_verified":true,"closed_at":null,"days_open":190,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":189},"description":"Basware is looking for a CRM Solutions Consultant to join the Business Technology Solutions (BTS) team, reporting directly to the Senior CRM Solutions Manager. This is a hands-on delivery role at the center of our Go-To-Market technology stack, owning the day-to-day operation, configuration, and continuous improvement of Salesforce across Sales, Marketing, and Revenue Operations.\nYou will be the primary point of contact for operational stakeholders across these functions, managing a BAU queue of enhancements, fixes, and feature requests while contributing to wider project delivery. The Head of Sales Solutions will remain engaged on medium-to-large initiatives and hold senior stakeholder relationships - your focus is on keeping the engine running and building trust at the working level.\nSalesforce Administration & Configuration\nOwn the BAU Salesforce queue - triage, prioritise, and deliver small-to-medium changes independently\nMaintain and improve Sales Cloud configuration including objects, flows, validation rules, page layouts, and permission sets\nSupport sprint planning and Agile delivery ceremonies, working within the team's Jira-based sprint workflow\nDocument all changes, decisions, and open items in line with the team's governance standards\nIntegrations\nManage and monitor connector-based integrations between Salesforce and key GTM tools: HubSpot, ZoomInfo, and LinkedIn Sales Navigator\nTriage integration issues, document findings, and escalate to internal leads or vendors where needed\nMaintain integration specs and ensure changes are reflected in the team's documentation\nReporting & Analytics\nBuild and maintain advanced Salesforce reports and dashboards for Sales, Marketing, and RevOps stakeholders\nWork with custom report types, joined reports, and dynamic dashboards to deliver self-serve reporting\nSupport the team's data model with an eye on BI-readiness and downstream reporting needs\nPower BI familiarity is an advantage but not required\nStakeholder Management\nAct as the day-to-day Salesforce contact for working-level stakeholders across Sales, Marketing, and RevOps\nManage expectations, communicate clearly on progress and blockers, and maintain a professional working relationship with Champions and operational users\nEscalate appropriately to the Senior CRM Solutions Manager for senior stakeholder issues or complex decisions\nProject Delivery\nContribute to active delivery projects in a supporting capacity from an early stage, taking on greater ownership as confidence and context grows\nWork within Agile sprint cycles, contributing to backlog refinement, story sizing, and sprint reviews\nMust-Have\nSalesforce Certified Administrator (ADM-201) - non-negotiable\nDemonstrable Agile/sprint-based delivery experience - you know how to work in a structured sprint workflow\nProven hands-on Salesforce configuration and delivery in a real, complex org\nComfortable owning a BAU queue with competing priorities and multiple stakeholders\nStrong communication skills - you can translate technical detail into plain language and flag issues early\nSelf-sufficient and proactive - you don't wait to be told when something needs attention\nNice to Have\nExperience with HubSpot-Salesforce integration or similar connector-based integrations\nExposure to ZoomInfo or LinkedIn Sales Navigator within a Salesforce context\nFamiliarity with Power BI or similar BI tools\nBackground in a SaaS or B2B technology company\nAdditional Salesforce certifications (e.g. Platform App Builder, Advanced Admin)\nAwareness of artificial intelligence concepts, tools, or applications is considered a strong asset. We highly value candidates who demonstrate curiosity, a proactive mindset, and a willingness to explore and incorporate AI-driven technologies into their work. We support continuous learning in this area.","description_format":"text","description_chars":3825,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Procurement & Spend Management"],"lifecycle":[{"event":"open","at":"2026-10-11T22:04:23Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.119,"p_room":0.28,"age_days":189,"expected_fill_days":21,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/basware-crm-solutions-consultant-salesforce","json_url":"https://alion.io/job/basware-crm-solutions-consultant-salesforce.json","meta":{"generated_at":"2026-10-14T09:55:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11292,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56690},"rest":"https://alion.io/mcp/rest/get_company?id=56690"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbasware-crm-solutions-consultant-salesforce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbasware-crm-solutions-consultant-salesforce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbasware-crm-solutions-consultant-salesforce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/basware-crm-solutions-consultant-salesforce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbasware-crm-solutions-consultant-salesforce"}]}