{"id":2508845,"url":"https://alion.io/job/basware-project-coordinator","title":"Project Coordinator","company":{"id":56690,"name":"Basware","domain":"basware.com","url":"https://alion.io/company/basware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobylon","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandigarh, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":17500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2161},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-14T06:39:05Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T19:24:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Professional Services Team is looking for a proactive, detail-oriented Project Coordinator to support the planning, execution, and governance of customer implementation projects within our Professional Services organization and successful delivery of Basware software solutions and services for our global customers. This role supports Project Managers (PMs), Solution Consultants, Architects, and cross-functional teams in ensuring predictable delivery of B2B SaaS implementation projects.\nYou will play a critical role in project documentation, scheduling, reporting, risk tracking, customer communication, and operational support-contributing directly to our customers’ onboarding and value realization journey.\nIn this capacity, you will help maintain project health, streamline communication, and uphold delivery discipline aligned with our Professional Services methodology\n*Flexible shift timings*\nKey Responsibilities\nAssist Project Managers in executing end-to-end SaaS implementation projects, ensuring alignment with scope, timelines, and delivery methodology\nCreate and maintain detailed project schedules, calendars, action item lists, RAID logs (Risks, Assumptions, Issues, Dependencies), and project documentation\nCoordinate cross-functional activities between Professional Services, Product, Customer Success, Technical Support, and Sales\nFacilitate internal and customer-facing project meetings, document minutes, and track follow-up tasks\nAct as a secondary point of contact for customers during project execution, supporting PMs in managing communications and expectations\nMaintain accurate project data in project management systems (e.g., Jira, Salesforce, MS Project, Kantata)\nPrepare weekly project status reports, dashboards, metrics (milestones, effort consumption, resource utilization).\nTrack and escalate delivery risks, blockers, and dependencies to the Project Manager early, supporting mitigation planning.\nHelp in ensuring SOWs, change requests, and contractual obligations are documented and adhered to\nCoordinate with Solution Consultants, Architects, and Support to ensure seamless handover into production support or Customer Success\n Bachelor’s degree in Business, IT, Engineering, Project Management, or related field\n3-5 years of experience in project coordination, client delivery, or operations within B2B SaaS, IT Services, or Professional Services organizations\nExperience supporting cross-functional delivery teams in matrix and global environments\nGood understanding of project management concepts (waterfall, Agile, hybrid).\nAbility to interpret project plans, timelines, and capacity/resource plans.\nFamiliarity with SaaS delivery concepts-APIs, integrations, configuration cycles, UAT, deployment.\nProficiency in MS Office Suite (Excel, PowerPoint, Word) for reporting and documentation.\nExperience with AI tools, frameworks, or applications is considered a strong asset.\nWe highly value candidates who demonstrate curiosity, a proactive mindset, and a willingness to explore and incorporate AI-driven technologies into their work. 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