HR Business Partner

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

BAT Vietnam has an exciting opportunity for aHR Business Partnerrole in Dong Nai, Vietnam.

WHAT YOU WILL BE ACCOUNTABLE FOR:

• Act as the HR Business Partner to the Primary Manufacturing Department (PMD) Management Team and Supply Chain Team, translating business priorities into practical people plans and advising managers on people decisions, team effectiveness, performance and organizational change.
• Represent HR in the Operations Integrated Work System (IWS), leading the HR contribution to the Organization pillar and embedding IWS standards into people processes.
• Own staff cost management, headcount planning and budgeting for the PMD and Supply Chain population, including labor cost control, workforce flexibility and the reward & C&B cycle.
• Ensure core HR processes, including recruitment, onboarding, payroll and time-and-attendance inputs, offboarding and policy compliance, are delivered effectively and consistently.
• Act as the single point of HR accountability for the Dong Nai site, partnering with the Factory Manager and factory leadership team on all site people matters.
• Lead industrial and employee relations, labor compliance and governance, including trade union partnerships, collective labor agreement negotiations, labor inspections, audits and relationships with DOLISA and industrial-zone authorities.
• Oversee the serviced contractor and outsourced workforce, HR administration, employee services and employee welfare programmes for the site.
• Own site engagement, culture and communication initiatives, including engagement surveys, recognition, employee events, and partnership with EHS on safety and wellbeing culture.
• Support the Operations talent agenda through talent reviews, succession planning, performance management, capability development, workforce planning and talent analytics.
• Develop the site HR team and coordinate HR service-delivery support to ensure effective HR operations and service continuity.
• Build strong stakeholder relationships, role-model BAT Values, and promote an inclusive, safe and high-performance culture across the site.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Bachelor’s degree in Human Resources, or a related field.
• At least three years of HR experience in a manufacturing or FMCG plant environment, including HR business partnering, employee and industrial relations, or a broad HR role with significant stakeholder-facing responsibility.
• Proven understanding of the Vietnam Labour Code and related regulations, with experience handling industrial and employee relations cases and the judgement to handle or raise them appropriately.
• Experience supporting talent reviews, succession planning, performance management, workforce planning, or capability development.
• Ability to understand operational priorities and translate them into clear people actions.
• Strong numeracy and analytical skills; able to use workforce, cost and reward data to identify risks and support decisions. Proficient in Excel and HR systems
• Strong coaching, influencing, stakeholder management and facilitation skills; able to influence senior leaders and work across locations without direct authority.
• Comfortable in a shopfloor and shift-based environment; resilient, discreet and calm under pressure.
• Proficient in AI and digital productivity tools (e.g. Microsoft Copilot, AI-enabled analytics), with the curiosity to apply them to HR work and build AI literacy in others.
• Fluent in Vietnamese and strong written and spoken business English.

  #LI-Hybrid

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.