{"id":2377274,"url":"https://alion.io/job/bath-planet-appointment-scheduler-customer-service-representative-bath-planet-3","title":"Appointment Scheduler / Customer Service Representative - Bath Planet","company":{"id":2417356,"name":"Bath Planet","domain":"bathplanet.com","url":"https://alion.io/company/bathplanet","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["East Peoria, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T18:46:59Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-05T10:42:04Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Appointment Scheduler / Customer Service Representative - Creve Coeur, IL\nAbout Us\nPerfect Choice Home Solutions is a growing home improvement company specializing in roofing, windows, siding, and bathroom remodeling. We pride ourselves on providing high-quality service and a strong customer experience from the very first interaction.\nPosition Overview\nWe are seeking a motivated and reliable Customer Service Appointment Scheduler to join our team. In this role, you will be the first point of contact for prospective customers, scheduling free in-home consultations and ensuring a positive, professional experience.\nKey Responsibilities\nMake outbound and receive inbound calls to schedule appointments\nSpeak with homeowners to gather basic information and set qualified appointments\nClearly explain the purpose of our free in-home consultation\nMaintain accurate records of calls and appointments in our system\nFollow provided scripts while maintaining a natural, conversational tone\nConfirm, reschedule, and manage appointment calendars\nMeet daily/weekly call and scheduling targets\nQualifications\nPrevious call center, customer service, or appointment setting experience preferred\nStrong communication and phone skills\nComfortable handling objections and keeping conversations on track\nBasic computer skills and ability to learn CRM systems\nSelf-motivated, dependable, and goal-oriented\nPositive attitude and professional demeanor\nCompensation & Benefits\nCompetitive hourly pay\nPerformance-based monthly bonuses and incentives\nPaid training\nOpportunities for advancement\nSupportive team environment\nWhat Success Looks Like\nConsistently meeting or exceeding appointment-setting goals\nMaintaining high-quality customer interactions\nKeeping schedules organized and up to date\nHow to Apply\nSubmit your resume along with a brief description of your experience in customer service or appointment setting.","description_format":"text","description_chars":1903,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Creative 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