{"id":2377281,"url":"https://alion.io/job/bath-planet-call-center-lead-bath-planet","title":"Call Center Lead - Bath Planet","company":{"id":2417356,"name":"Bath Planet","domain":"bathplanet.com","url":"https://alion.io/company/bathplanet","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Camp Hill, United 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one of the fastest-growing bath remodeling companies in the industry.\nWhy Join Focal Point Remodeling?\nEarn $600-$1,000 per week, plus performance bonuses\nIn-office position in Harrisburg, PA\nPaid training provided\nCareer growth opportunities\nSupportive team environment\nHelp homeowners improve their homes with high-quality remodeling solutions\nWhat You'll Do\nContact homeowners to schedule free in-home consultations.\nAnswer inbound calls generated through our marketing campaigns.\nFollow a proven script while building rapport with customers.\nOvercome objections and qualify prospective homeowners.\nSchedule appointments for our sales representatives.\nEnter and update customer information in our CRM.\nConfirm appointments and complete follow-up calls.\nMaintain accurate records and reports.\nWhat We're Looking For\nPrevious call center, customer service, telemarketing, or sales experience preferred.\nStrong communication and customer service skills.\nComfortable speaking with 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