{"id":1333853,"url":"https://alion.io/job/bathhouse-shift-manager-3","title":"Shift Manager","company":{"id":1754836,"name":"Bathhouse","domain":"abathhouse.com","url":"https://alion.io/company/abathhouse","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":29,"ghost_share":0.138,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":249,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berkeley Heights, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":67000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":67000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T16:21:30Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-13T20:24:33Z","board_verified":true,"closed_at":null,"days_open":75,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":74},"description":"ABOUT BATHHOUSE\nBathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments - all in a sleek, high-energy space. We're the intersection of wellness and social. Equal parts sanctuary and scene.\nWe build spaces where anyone, with any body, can show up and feel better leaving than they arrived.\nJOB DESCRIPTION \nBathhouse is seeking a thoughtful and experienced Shift Manager to help oversee the operations of the facility. This role includes day-to-day oversight over multiple departments - including guest services, amenities, therapies, restaurant, and housekeeping - ensuring everything runs smoothly and consistently throughout the shift. The Shift Manager leads and supports the team on the floor, ensures that service standards are upheld, and helps create a positive experience for both guests and employees. The role reports into the General Manager. \nRESPONSIBILITIES\nManage daily floor operations across all departments to ensure smooth, safe, and efficient service flow.\nBe a visible leader on the floor - support the team and resolve issues in real time.\nDirect the work of daily staff and ensure that they are consistently meeting service standards so that every guest has a warm, seamless experience.\nOpen and/or close the facility, including cash handling, walk-throughs, checklists, and reporting.\nOversee department leads and support them on various tasks such as scheduling, labor management, and break coverage to stay within targets.\nMonitor cleanliness, safety, and maintenance needs; escalate and follow up on issues promptly.\nHandle guest questions, feedback, and complaints with professionalism and care - turn moments of friction into recovery opportunities.\nCreate and maintain written protocols and training procedures in accordance with our Culture of Documentation (CoD)\nCoach team members during shifts - provide real-time feedback, guidance, and encouragement.\nHelp interview, hire, onboard, and train new team members, reinforcing culture, systems, and expectations.\nMaintain awareness of inventory levels for key areas and communicate needs to the appropriate teams.\nPartner with the GM to provide team member feedback and evaluation, and if necessary, discipline. \nPrepare and submit end-of-shift notes, incident logs, and updates so the next team is set up for success.\nSupport health, safety, and compliance standards - ensure policies are followed at all times.\nQUALIFICATIONS\n2-4+ years of experience in hospitality, wellness, spa, fitness, hotel, restaurant, or retail leadership.\nExperience supervising and managing teams during active shifts (opening, closing, floor management, or similar).\nStrong people leadership skills - able to motivate, support, and hold teams accountable.\nCalm under pressure, with excellent problem-solving and decision-making skills.\nComfortable being highly visible on the floor as needed.\nProven ability to handle guest issues with empathy, composure, and follow-through.\nFamiliarity with scheduling, labor management, and daily reporting preferred.\nComfortable using POS systems, scheduling tools, and basic Google/Office tools.\nOrganized and detail-oriented, with the ability to manage multiple priorities at once.\nCommitment to cleanliness, safety, and operational standards.\nAble to work evenings, weekends, and holidays as needed.\nAbility to stand/walk for extended periods and lift up to ~25-30 lbs as needed.\nCOMPENSATION & BENEFITS\nTotal compensation: $67,000 + monthly bonus\nMedical, Vision, and Dental insurance available for full-time employees.\nComplimentary unlimited admission to Bathhouse.\nThree “Plus One” guest passes per month.\n50% discount on services, retail products, and restaurant 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open","p_open":1,"p_active":0.855,"p_room":0.8,"age_days":74,"expected_fill_days":249,"reasons":["conf:0","win:early","crowd:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":67000,"is_top_pay":true},"html_url":"https://alion.io/job/bathhouse-shift-manager-3","json_url":"https://alion.io/job/bathhouse-shift-manager-3.json","meta":{"generated_at":"2026-10-13T21:11:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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