{"id":3920017,"url":"https://alion.io/job/bayantech-it-intern","title":"IT Intern","company":{"id":4522491,"name":"BayanTech","domain":"bayan-tech.com","url":"https://alion.io/company/bayantech","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Support","role_family":"Support","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Service Desk","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-12T00:00:00Z","board_verified":false,"closed_at":null,"days_open":27,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":27},"description":"Join our team today!\nEmbrace the opportunity to grow and learn within a leading global company that values your contributions. At BayanTech we foster innovation talent development and inclusivity. Experience a supportive work environment with opportunities for growth and a hybrid work model to promote work-life balance. If you are enthusiastic about IT and thrive in diverse environments we invite you to join our team! \nJob Summary:\nWe are looking for a highly motivated IT Intern to support our IT team in various tasks and gain hands-on experience in troubleshooting system administration and customer support. This internship is designed to provide practical exposure to both technical and soft skills in the IT support and service desk domain. You will have the opportunity to enhance your skills in Windows OS installation network troubleshooting software support data management and more.\n Key Responsibilities:\n Assist in installing configuring and updating Windows operating systems. Troubleshoot and resolve OS-related issues including driver updates and hardware compatibility.\nSupport the installation and configuration of software applications such as Microsoft Office web browsers and security tools.\n Assist with troubleshooting network issues related to LAN/WAN Wi-Fi connectivity and VPN configurations.\n Perform local data backup and restore operations to ensure data safety and disaster recovery.\n Solve IT issues related to operating system errors application crashes and network connectivity.\n Help in managing antivirus software and endpoint protection solutions ensuring security policies are enforced across systems.\n Implement strategies to back up users data and ensure they have safe copies of their files and documents.\n Assist with handling real employee IT tickets providing support via email phone or in person. Focus on improving customer service and problem-solving skills.\n Provide remote IT support using tools such as RDP TeamViewer and AnyDesk. Troubleshoot issues remotely to improve response time.\n Follow best practices for documenting IT issues solutions and updates. Maintain detailed reports and contribute to security awareness.\n Take full ownership of tickets from request to resolution and ensure follow-up with end-users to verify satisfaction.\n Collaborate with other departments and provide assistance in various IT projects. Conclude your internship with a final assessment of both technical skills and teamwork abilities.\n Qualifications:\n\n Currently pursuing or recently graduated with a degree in IT Business Administration CS or a related field.\nStrong interest in recruitment and talent acquisition.\nExcellent verbal and written communication skills.\nStrong organizational skills and attention to detail.\nProficiency in English (written and spoken).","description_format":"text","description_chars":2806,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Translation Services"],"lifecycle":[{"event":"open","at":"2026-11-07T14:02:33Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.789,"p_room":0.55,"age_days":27,"expected_fill_days":27,"reasons":["seen:27","win:tail","comp:junior"],"computed_at":"2026-11-08T03:06:22Z"},"pay":null,"html_url":"https://alion.io/job/bayantech-it-intern","json_url":"https://alion.io/job/bayantech-it-intern.json","meta":{"generated_at":"2026-11-08T03:06:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6649,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4522491},"rest":"https://alion.io/mcp/rest/get_company?id=4522491"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbayantech-it-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbayantech-it-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbayantech-it-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bayantech-it-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbayantech-it-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3920017}},{"tool":"search_jobs","arguments":{"company":"bayan-tech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3920017},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}