{"id":1435109,"url":"https://alion.io/job/baycoast-bank-float-customer-service-supervisor","title":"Float Customer Service Supervisor","company":{"id":1870825,"name":"BayCoast Bank","domain":"baycoast.bank","url":"https://alion.io/company/baycoast","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bedford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":43817,"max":55000,"currency":"USD","period":"year","gross":null,"usd_annual":55000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T20:02:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-19T17:03:05Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Float Customer Service Supervisor\nLocation: SouthCoastRegion, needs to be available to Float between our Fairhaven, Ashley Blvd, Elm St., State Rd, and Dartmouth St. Branches - May be eligible for Mileage Reimbursement\nBilingual: Spanish/Portuguese a plus but not required\nJoin Our Team and Lead Exceptional Customer Experiences\nAre you a passionate leader who thrives on delivering outstanding service and developing high-performing teams? At BayCoast Bank, we’re looking for a Customer Service Supervisor who will bring energy, leadership, and customer focus to our branch team.\nIn this role, you’ll be the driving force behind exceptional customer interactions-coaching your team, solving challenges, and helping customers achieve their financial goals. If you enjoy mentoring others, making an impact in your community, and growing your career in banking, we want to hear from you!\nWhat You’ll Do\nLead & Inspire:\n- Supervise, coach, and develop teller staff\n- Provide ongoing training and feedback\n- Manage staffing schedules\nDeliver Outstanding Customer Service:\n- Handle customer inquiries and resolve issues\n- Build strong relationships with customers\nDrive Results & Growth:\n- Identify referral opportunities\n- Support sales initiatives and branch goals\nEnsure Operational Excellence:\n- Oversee teller operations and cash handling\n- Maintain compliance with policies\nBe a Team Player:\n- Collaborate across departments\n- Participate in community events\nWhat You Bring\n- Minimum 1 year teller experience\n- Strong leadership skills\n- Customer-focused mindset\n- Knowledge of banking products\n- Strong attention to detail\n- Positive attitude and reliability\nWhy Join BayCoast Bank\nWe believe in making a difference for our customers, community, and employees. 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