{"id":3517491,"url":"https://alion.io/job/bayer-customer-service-representative-uki","title":"Customer Service Representative UK/I","company":{"id":671164,"name":"Bayer","domain":"bayer.com","url":"https://alion.io/company/bayer-7","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":29,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hoofddorp, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":61000,"period":"year","method":"role_country_seniority_unknown","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"closed","first_seen_at":"2026-10-30T10:58:39Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T19:10:49Z","board_verified":false,"closed_at":"2026-11-04T19:10:49Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.\nWithin Bayer, we're changing the way we work- for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/en/strategy/strategy\nCustomer Service Representative UK/I\nAre you ready to take your customer service skills to the next level? We have an exciting opportunity for a talented and dynamic individual to join our Customer Service team as a Customer Service Representative based at our office in Hoofddorp (NL). In this role, you will be the go-to person for our valued customers in the UK and Ireland, providing exceptional service and ensuring their business needs are met. This is a unique two-year opportunity to gain valuable experience within the Customer Service team, while covering the role of a colleague who will be supporting a strategic project within the organization. If you have a passion for agriculture, strong communication skills, and a drive to exceed customer expectations, this could be the perfect role for you!\nWhy join our team?\nlmpactful role: As a Customer Interaction Representative, you will be the primary contact for our customers, playing a crucial role in building and maintaining strong relationships. You will have the opportunity to make a real difference and contribute to our customer's success.\nDiverse industry: Our customers operate in the plant protection, seed breeding, and non-agricultural pest control sectors. This means you'll be exposed to a wide range of interesting and challenging projects, keeping you engaged and continuously learning.\nCollaborative environment: You will work closely with our internal teams, including commercial, logistics, and other supporting functions. This collaborative approach fosters a supportive and dynamic work environment where your ideas and contributions are valued.\nYOUR TASKS AND RESPONSIBILITIES\nEngage and Interact: You will be the orchestrator of the service relationship, serving as the primary contact for assigned customer accounts. Through effective communication, you will analyse account history, understand supply needs, and optimize orders and product deliveries.\nCustomer Satisfaction: Your focus will be on providing outstanding customer service. By promptly addressing customer requests and seeking feedback, you will ensure their satisfaction levels remain high. Your keen attention to detail and problem-solving skills will enable you to resolve issues efficiently and effectively.\nCollaboration and Influence: Working closely with our Commercial and Supply Chain teams, you will play a vital role in influencing product take and delivery timing to achieve financial targets. Your insights and updates on customer accounts will contribute to informed decision-making and improved customer prioritization.\nContinuous Improvement: We value your ideas for enhancing operational efficiency and the overall customer experience. You will have the opportunity to identify areas for improvement, implement process enhancements, and drive positive change.\nWHO YOU ARE\n1-3 years of operational experience in Customer Service, Commercial, Logistics, or Administration\nBachelor's degree (BS/BA) in Business, Supply Chain Management, or related fields is preferred\nCustomer focus, results orientation, communication, collaboration, agility, relationship and conflict management, and decision-making are key competencies we value in our team members\nFamiliarity with IT systems and tools, such a SAP, SalesForce is preferred. Your ability to adapt and leverage technology will contribute to your success in this role\nNative or fluent English speaker.\nWHAT BAYER OFFERS YOU\nAs a modern employer, we take care of our employees and help them find a balance between career development opportunities and personal life planning. We offer our employees a wide range of career prospects, a modern working environment and competitive compensation. Bayer employees benefit from great employment conditions, such as:\nA gross monthly salary between € 3.600 and € 4.500 based on a 38-hour workweek, depending on your education and work experience \nAn additional 8,33% holiday allowance and a bonus (based on company results) \n25 days of leave, with the option of buying a maximum of 10 additional days \nYou have the option to work from home, but we expect you at least 2 days per week at the office.\nIf you work from home, Bayer provides the required tools and a monthly internet allowance\nA solid retirement plan and bicycle lease plan\nAn inspiring working environment with professional and committed colleagues\nA successful innovative organization with international career possibilities\nChallenges and possibilities to learn and to develop\nAt Bayer, we value your well-being. We offer support via our employee assistance program and provide various tools and initiatives to enhance your well-being (including free access to our in-house gym and participation in weekly group workouts).\nThe employment period will be for two years.\nINTERESTED IN THIS POSITION?\nAre you looking for a new challenge? Apply online by sending us your resume and cover letter (in 1 document). Do you have a question or do you want to learn more about the position? You can always contact Heidi Kroon, Sr. Talent Advisor, via \nPlease note that relocation costs are not covered for this role. Candidates applying from outside the Netherlands are welcome to apply but are expected to independently arrange and finance their relocation to the Netherlands. Bayer can provide immigration support where required for legal compliance.\nWhat can you expect? What can you expect after applying? The recruitment process consists of a phone screening, a personality questionnaire, and a reasoning test, and two interview rounds.\nWould you like to know more about what our people do and how they feel at Bayer? https://www.bayer.com/en/nl/career/our-people#489796and follow us via #TeamBayer!\nWe do not accept any unsolicited applications via agencies.\n\nYOUR APPLICATION\n\nDo you want to work in a place where you can be just YOU?\nYour unique personality, background and talents help build a strong, diverse and inclusive Bayer.\nSo join us! 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