{"id":1179574,"url":"https://alion.io/job/bayut-sales-team-lead","title":"Sales Team Lead","company":{"id":7917,"name":"Bayut","domain":"bayut.com","url":"https://alion.io/company/bayut","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":93,"open_postings":15,"ghost_share":0,"stale_share":0.067,"repost_share":0,"time_to_fill_p50_days":230,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T13:00:33Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-25T01:03:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.\nAs part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.\nAs a Sales Team Lead, you will be responsible for providing direction, guidance, and instruction to the retention team under your remit to help them achieve seller retention and auction revenue targets. You will have to understand your team members' strengths, address their weaknesses, and provide appropriate motivation. You will be responsible for creating business and people plans that reduce seller churn and help the company achieve its retention objectives.\nIn this role, you will:\nDevelop operational plans to lead the retention team to achieve monthly retention targets.\nMonitor seller churn trends and retention performance across the team, identifying root causes and recommending corrective action.\nCommunicate effectively with both upper management and team members to meet the company's goals.\nProvide coaching and training on retention techniques, objection handling, and our value proposition, including regular one-to-one meetings with team members to track individual targets.\nApply the company’s policies related to the employees' KPIs.\nHelp in evaluating the team members.\nOrganise the workflow, lead/call allocation, and work schedules across the retention team.\nHandle employees' complaints and inquiries.\nProvide a professional environment for the team members.\nRequirements\nUniversity Graduate.\n2-3 years of experience within call centre / Sales environment, ideally including retention, collections or sales.\n1-2 years of team management experience, ideally leading a retention, collections, or sales team.\nBasic knowledge of computers.\nUnderstanding of call center operations, workflows, and performance metrics.\nUnderstanding of seller/customer retention strategies, churn drivers, and quality assurance processes.\nAwareness of conflict resolution and handling customer complaints effectively.\nFamiliarity with CRM and reporting tools used to track retention performance and auction revenue.\nExcellent written and verbal communication skills in Arabic and English.\nStrong coaching and people-development skills through call listening, quality feedback, etc.\nExcellent leadership and communication skills, with the ability to manage multiple sub-teams simultaneously.\nAbility to manage and lead the retention team assigned, including cross-team coordination where multiple sub-teams are involved.\nComfortable working with retention/performance dashboards and translating data into action plans.\nStrong customer service attitude, work ethic, and a drive for success.\nCreative thinking.\nHave a passion for developing teams.\nFlexible with working hours.\nAvailable 6 days a week.\nHard working, willing to go above and beyond to deliver.\nEnergetic and motivated individual.\nBenefits\nA fast-paced, high-performing team.\nMulticultural environment with over 60 different nationalities\nCompetitive Tax-free Salary\nComprehensive Health Insurance\nAnnual Air Ticket Allowance\nEmployee discounts at multiple vendors across the Emirates.\nRewards & Recognitions\nLearning & Development opportunities\nBayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":3683,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","PropTech"],"lifecycle":[{"event":"open","at":"2026-09-24T13:00:33Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":230,"reasons":["conf:1","win:early"],"computed_at":"2026-09-25T02:04:02Z"},"pay":null,"html_url":"https://alion.io/job/bayut-sales-team-lead","json_url":"https://alion.io/job/bayut-sales-team-lead.json","meta":{"generated_at":"2026-09-25T02:04:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2137,"day_limit":5000,"remaining_today":2863,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}