{"id":1300116,"url":"https://alion.io/job/bbbprograms-director-it-ai-intelligent-systems","title":"Director, IT & AI Intelligent Systems","company":{"id":1044008,"name":"Bbbprograms","domain":"bbbprograms.org","url":"https://alion.io/company/bbbprograms","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["McLean, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"AutoGen","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"AWS Lambda","optional":false},{"name":"AWS Step Functions","optional":false},{"name":"LangChain","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"Power BI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-09-23T18:11:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-13T21:25:25Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"BBB National Programs\nBBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.\nDirector, IT & AI Intelligent Systems\n**This role requires a minimum of three in-office days per week in McLean, VA to perform the essential functions of the position.\nWHO WE ARE\nBBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.\nPOSITION SUMMARY\nThe Director, IT & AI Intelligent Systems serves as BBB National Programs' subject matter expert on artificial intelligence designing, building, orchestrating and executing AI capabilities and integration across the organization's product portfolio and partner ecosystem. The Director role is hands-on, personally designing, building, and rolling out solutions to execute the AI strategy, rather than directing a team to deliver them. This role serves as the central integration point for AI across the organization's technology ecosystem, connecting capabilities, platforms, and vendors into a coherent whole rather than owning any single piece in isolation. The Director is responsible for weaving AI into and across existing systems including the Decisions low-code platform, the AWS AI/ML estate, and any future tools so that AI adoption happens as an integrated capability. The Director will translate business needs across our Programs and Corporate Functions into AI-powered solutions leveraging vendor relationships, cloud-native services, and emerging AI frameworks to deliver measurable outcomes aligned with BBB National Programs' mission.\nYOUR IMPACT\nEssential Duties and Responsibilities\nAI Strategy & Roadmap\nExecute the multi-year AI roadmap across BBB National Programs' ecosystem\nIdentify, prioritize, and justify AI use cases in collaboration with leadership \nPresent AI strategy, progress, and ROI to the CIO \nStay current on AI/ML advancements \nAI Orchestration & Integration\nDesign and deploy agentic workflows, LLM integrations, and intelligent automation pipelines using AWS Bedrock, Step Functions, Lambda, and connected APIs\nIntegrate AI capabilities with the Decisions low-code platform and existing systems via API orchestration\nBuild and manage retrieval-augmented generation (RAG) pipelines, vector databases, and prompt engineering frameworks\nEvaluate and select AI tools, models, and platforms appropriate to each use case (build vs. buy vs. configure)\nConnect Power BI to the AI/ML estate to enable natural-language querying, automated insight generation, and predictive visuals - evolving reporting from static dashboards into an AI-connected decision layer\nVendor & Outsourced Development Governance\nServe as the primary relationship owner and technical point of contact with the Decisions platform vendor\nDefine technical requirements, acceptance criteria, and delivery standards for all outsourced Decisions development work\nManage vendor SLAs, sprint reviews, and escalation processes to ensure quality and alignment with BBB objectives\nMaintain institutional knowledge of all Decisions-based workflows, configurations, and integrations\nAWS AI/ML Estate Ownership\nEnsure cost-effective, secure, and scalable use of cloud AI resources in alignment with AWS best practices\nCollaborate with IT and security teams on access controls, data governance, and compliance within the AWS environment\nInternal Enablement & Change Management\nBuild AI literacy across business units through training, workshops, and accessible documentation\nPartner with leaders to embed AI tools into day-to-day workflows\nChampion adoption of AI-powered capabilities and manage organizational change effectively\n\nWHAT YOU WILL BRING\nMust have:\n7+ years of progressive experience in technology roles, with at least 2+ years focused on AI/ML implementation and deployment\nDemonstrated experience owning a technology or AI strategy/roadmap, including prioritizing initiatives, securing stakeholder buy-in, and reporting progress and ROI to senior leadership or executives\nDemonstrated experience designing and deploying AI or intelligent automation solutions in an enterprise or organizational setting\nExperience with LLM APIs, prompt engineering, and agentic AI frameworks (e.g., LangChain, AutoGen, or equivalent)\nExperience integrating AI capabilities via APIs and managing data pipelines, vector databases, or RAG architecture\nProven ability to manage vendor relationships, write technical requirements, and evaluate third-party deliverables\nStrong communication skills with the ability to translate technical concepts for non-technical executives and stakeholders\nLet us know if you have:\nFortune 500 experience\nExperience with low-code/no-code platforms (Decisions, Appian, OutSystems, or equivalent) in a governance or oversight capacity\nFamiliarity with AI governance frameworks, responsible AI principles, and emerging AI regulations\nExperience building or managing AI products in consumer-facing or trust-sensitive contexts\nAWS experience (e.g., AWS Certified Machine Learning - Specialty, AWS Solutions Architect)\n\nThe anticipated salary for this position is $150,000 annually. Actual compensation will be based on relevant experience, skills, education, and other job-related factors.\nWHAT WE OFFER:\nAt BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do.\nHealth & Welfare Benefits: You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance.\nFinancial Well-Being: Build your retirement savings with our 401k plan matching up to 7% of your contributions.\nTime Off: You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and wellness leave.\nWellness: We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program.\nEnvironment: Our modern headquarters in McLean, VA, and our office in New York, NY provide the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive workforce is a strength in fulfilling our mission.\nBBB National Programs is Great Place to Work® Certified and has been named as a Best Place to Work for Working Daughters.\nBBB National Programs is proud to be an equal employment opportunity employer.","description_format":"text","description_chars":7336,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Professional Services","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-26T11:11:45Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.792,"p_room":0.75,"age_days":19,"expected_fill_days":26,"reasons":["conf:2","win:late"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/bbbprograms-director-it-ai-intelligent-systems","json_url":"https://alion.io/job/bbbprograms-director-it-ai-intelligent-systems.json","meta":{"generated_at":"2026-10-13T21:53:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33411,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1044008},"rest":"https://alion.io/mcp/rest/get_company?id=1044008"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbbbprograms-director-it-ai-intelligent-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbbbprograms-director-it-ai-intelligent-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbbbprograms-director-it-ai-intelligent-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bbbprograms-director-it-ai-intelligent-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbbbprograms-director-it-ai-intelligent-systems"}]}