{"id":3175629,"url":"https://alion.io/job/bbbsli-call-center-representative-pt","title":"Call Center Representative - PT","company":{"id":2492003,"name":"BBBSLI","domain":"bbbsli.org","url":"https://alion.io/company/bbbsli","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Islandia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-23T14:53:17Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-04T17:04:03Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Description\nPurpose\nThe Customer Service/Call Center Representatives are responsible for making outbound calls and assisting donors with general inquiries and the scheduling of donations.\nResponsibilities\nResponsible for ensuring a superior level of customer service is provided to all callers.\nMake outbound calls to solicit for donations. \nVerify donor information as presented in computer system/database.\nCompletes necessary paperwork to update/correct/modify any information needed.\nMaintains databases and spreadsheets of tracked information, receipt requests, special instructions.\nOther projects as assigned by Supervisors.\nRequirements\nQualifications\nMinimum High School Diploma or equivalent.\nKnowledge of Microsoft Office, Excel/Word.\nAbility to communicate clearly and effectively.\nAbility to work in a fast-paced environment.\nStrong customer service and organizational skills\nPhysical Requirements\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, sit, reach with hands and arms, talk, and hear. The employee is occasionally required to walk and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.\nFLSA Status: Non-Exempt\nPosition Location: Islandia, NY 11749\nWe offer a competitive salary, a comprehensive benefit package (for Full-Time employees) including medical, dental, vision, retirement plan and generous paid time off.\nBig Brothers Big Sisters of Long Island is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nJob Type: Part-time\nPay: $17.00 hourly\nSchedule: Mon-Fri 10:00 AM - 2:00 PM and Wed/Thurs 4:00 PM - 8:00 PM Shifts\nSalary Description\n$17.00 / HR","description_format":"text","description_chars":2071,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondary Education"],"lifecycle":[{"event":"open","at":"2026-10-23T19:54:19Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":11,"expected_fill_days":25,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/bbbsli-call-center-representative-pt","json_url":"https://alion.io/job/bbbsli-call-center-representative-pt.json","meta":{"generated_at":"2026-11-04T21:03:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32615,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2492003},"rest":"https://alion.io/mcp/rest/get_company?id=2492003"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbbbsli-call-center-representative-pt"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbbbsli-call-center-representative-pt"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbbbsli-call-center-representative-pt"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bbbsli-call-center-representative-pt\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbbbsli-call-center-representative-pt"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3175629}},{"tool":"search_jobs","arguments":{"company":"bbbsli.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3175629},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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