{"id":3749938,"url":"https://alion.io/job/bbot-stage-customer-success-manager","title":"Stage - Customer Success Manager","company":{"id":2191686,"name":"b:bot","domain":"b-bot.com","url":"https://alion.io/company/b-bot-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Puteaux, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Looker","optional":false}],"status":"live","first_seen_at":"2026-11-04T13:15:38Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T04:50:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Rejoins notre équipe en tant que stagiaire Customer Success Manager. Tu seras en charge de la gestion d'un portefeuille de clients actifs, de l'onboarding à la fidélisation. Tu travailleras en étroite collaboration avec les équipes techniques, opérationnelles et commerciales. Ce stage est opérationnel et te permettra de piloter tes actions et de mesurer tes résultats.\nMissions\nPiloter la relation et la satisfaction client, en assurant l'onboarding, l'adoption et la fidélisation.\nMaximiser la performance des clients en suivant les KPIs d'usage et de collecte, et en exécutant des plans d'amélioration.\nAssurer la continuité de service en coordonnant les interventions terrain avec les équipes techniques et ops.\nProfil recherché\n**Ce qu'on cherche*** Tu es en fin de cursus Bac +4/5 (école de commerce, université, formation orientée relation client ou gestion de projet)\n* Tu es orienté(e) client, data et impact - pas l'un sans les autres\n* Tu communiques clairement, tu analyses vite, tu passes à l'action\n* Tu es à l'aise avec les outils CRM / CS et BI (HubSpot, Notion, Looker Studio ou équivalents)\n* Tu sais gérer plusieurs projets en parallèle sans perdre le fil\n**Ce qui fera la différence**\n* **Un goût sincère pour la relation client** - tu trouves de l'énergie dans le contact, tu te souviens des détails, tu anticipes avant qu'on te demande\n* Une première expérience en GMS","description_format":"text","description_chars":1391,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Waste Management"],"lifecycle":[{"event":"open","at":"2026-11-04T14:49:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/bbot-stage-customer-success-manager","json_url":"https://alion.io/job/bbot-stage-customer-success-manager.json","meta":{"generated_at":"2026-11-06T06:48:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12003,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2191686},"rest":"https://alion.io/mcp/rest/get_company?id=2191686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbbot-stage-customer-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbbot-stage-customer-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbbot-stage-customer-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bbot-stage-customer-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbbot-stage-customer-success-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3749938}},{"tool":"search_jobs","arguments":{"company":"b-bot.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3749938},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}