{"id":3373216,"url":"https://alion.io/job/bbs-solutions-administrateur-systemes-et-support","title":"Administrateur Systèmes et support","company":{"id":4451856,"name":"BBS-Solutions","domain":"bbs-solutions.dz","url":"https://alion.io/company/bbs-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Algiers, Algeria"],"countries":["DZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-27T18:12:36Z","employer_posted_date":null,"last_verified_at":"2026-10-27T18:12:36Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"🚀 Administrateur Systèmes et support \n\nActeur reconnu dans le domaine des solutions collaboratives, Cloud hybride et décisionnelles Microsoft, BBS-Solutions accompagne les entreprises dans la digitalisation de leurs processus métiers et la modernisation de leurs environnements de travail.\n\n📍 Poste basé à : Said Hamdine\n\n🕒 Contrat : CDI - Temps plein – Horaires réguliers – Hybride - Déplacements occasionnels\n\n🎯 Votre rôle :\n\nL’Administrateur Systèmes et Support assure le bon fonctionnement, la disponibilité et la sécurité de l’environnement informatique de l’entreprise. Il prend en charge l’administration des systèmes et des postes de travail, le support aux utilisateurs ainsi que le diagnostic et la résolution des incidents techniques.\n\n🛠️ MISSION ET ATTRIBUTIONS \n\n* Montée en compétences \n\n* Solutions Microsoft 365 (Intune, Teams, SharePoint, Defender, Entra…etc). \n\n* Solutions de sécurité Fortinet \n\n* Solutions de sauvegarde Veeam \n\n* Obtention des certifications Microsoft, Fortinet et Veeam. \n\n* Support technique et assistance \n\n* Fournir un support technique de premier et deuxième niveau pour les produits Microsoft \n\n* Prendre en charge les demandes d’assistance des clients (téléphone, email, outils de gestion des tickets). \n\n* Diagnostiquer et résoudre les incidents techniques remontés par les clients. \n\n* Documenter les incidents et les solutions apportés dans le système de gestion des tickets et maintenir à jour les bases de connaissances et la plateforme de gestion des tickets de support. \n\n* Escalader les incidents complexes aux équipes de niveau supérieur. \n\n* Assurer les astreintes dans le cadre des contrats de support de type 24h/24 - 7j/7 \n\n* Activité d’avant-vente  \n\n* Analyser les besoins techniques des clients.  \n\n* Préparer et exécuter des POC (Proof of Concept).  \n\n* Contribuer aux chiffrages et aux propositions techniques. \n\n* Projet d’intégration et de Migration  \n\n* Participer aux projets d’intégration et de déploiement de nouvelles plateformes et solutions \n\n* Réaliser des projets de migration et d’hybridation On-Premise / Cloud. \n\n* Mettre en œuvre les outils collaboratifs Microsoft 365. \n\n* Assurer le transfert de compétences auprès des équipes internes et des clients. \n\n* Assurer la rédaction de la documentation technique. \n\n* 👤 Profil recherché :\n\nFormation :\n\n* Bac+3 à Bac+5 en informatique, systèmes, réseaux ou formation équivalente.\n\n \\\n\nExpérience :\n\n* Une première expérience significative en administration systèmes et support informatique.\n* Une expérience dans un environnement Microsoft constitue un atout important.\n\n \\\n\n 💼 Pourquoi rejoindre BBS-Solutions ?\n\nRejoindre BBS-Solutions, c’est intégrer une équipe dynamique, ambitieuse et orientée résultats, où vous serez acteur de votre réussite.\n\n🎓 Avantages :\n\n* Participation active au développement stratégique de l’entreprise\n* Environnement stimulant où vous êtes force de proposition\n* Esprit d’équipe, bienveillance et accompagnement continu","description_format":"text","description_chars":2976,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Office & Productivity Software","Enterprise Apps Implementation Partners","Cloud Consulting & 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