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We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.\nAbout the job:\nNos encontramos en la búsqueda de un/a Arquitecto/a de Software Senior con experiencia en entornos de Contact Center, para incorporarse al equipo de Contact Center.\nBuscamos un perfil senior, con sólida trayectoria en sistemas y experiencia previa en desarrollo, que pueda aportar una mirada integral de arquitectura, analizar necesidades y diseñar alternativas de solución, interactuando con equipos técnicos, funcionales y de negocio.\nResponsabilidades\nAnalizar requerimientos y diseñar soluciones de arquitectura para nuevos desarrollos, integraciones y evoluciones de las plataformas de Contact Center.\nAnalizar código, documentación técnica y casos de uso, identificando alternativas y proponiendo soluciones escalables, seguras y mantenibles.\nDiseñar y acompañar integraciones entre plataformas y sistemas mediante APIs, microservicios y arquitecturas Cloud.\nParticipar en iniciativas vinculadas a Inteligencia Artificial y creación e integración de agentes de IA.\nAnalizar documentación técnica y funcional, acompañando a los equipos durante las etapas de desarrollo e implementación.\nTrabajar de manera transversal con equipos de negocio, desarrollo e infraestructura, evaluando tecnologías y proponiendo mejoras y nuevas soluciones.\nRequisitos\nExperiencia de al menos 10 años en áreas de Sistemas/Tecnología en roles similares (excluyente)\nEstudiantes avanzados/as o graduados/as de carreras como Sistemas, Informática, Ingeniería, o afines. (excluyente)\nExperiencia en arquitectura de software y soluciones, preferentemente en plataformas de Contact Center. 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