{"id":2344271,"url":"https://alion.io/job/bcd-travel-account-manager","title":"Account Manager","company":{"id":7879,"name":"BCD Travel","domain":"bcdtravel.com","url":"https://alion.io/company/bcd-travel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":108000,"period":"year","method":"role_country_seniority_unknown","sample_n":493},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T12:02:06Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-24T17:01:25Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Us:\nAt BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.\nHeadquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.\nWhile we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.\nSee what life is about at BCD M&E at bcdme.com/careers\nAt BCD Meetings & Events, we believe the best outcomes come from combining human expertise, innovation and responsible AI. We're investing in technology and talent to help our teams solve complex challenges, create exceptional experiences, advance more sustainable event practices and deliver stronger outcomes for clients around the world. AI supports how we work, learn and innovate, but people remain at the center of every decision, including all hiring decisions.\nAbout the role:\nJump into an exciting opportunity where you’ll be the go-to guru for industry trends and BCD M&E services! Get ready to lead, inspire, and drive strategic improvements that elevate our client partnerships. If you’re a problem solver with a passion for excellence, we want to hear from you!\nAs an Account Manager, you will:\nEngage proactively with clients both regionally and locally to promote BCD M&E services through in-person meetings, relevant communications, and industry events.\nOversee account relationships, meeting client expectations, and managing BCD M&E's financial performance.\nProvide strategic and tactical input to support account development, retention, and growth.\nCollaborate effectively and efficiently with internal support teams and external client teams.\nEstablish and implement short- and long-term goals and objectives in partnership with clients.\nConduct regular client meetings and support the Account Director on regular strategic review meetings, to ensure communication and service needs are met.\nCarry out ongoing survey evaluations, analyse results, and implement continuous improvement processes.\nDevelop annual account business plans, including account mapping, strategic priorities, client objectives, action plans, and gap/SWOT analysis.\nYou’re good at:\nCommunicating and engaging stakeholders at all levels\nAnalysing and communicating industry trends to drive client success.\nManaging budgets and forecasting with precision and clarity.\nOverseeing project management to ensure top-notch quality and adherence to timelines.\nCollaborating with internal teams to implement effective reporting and technology solutions.\nContinually assess, communicate, measure, and monitor client expectations and service level requirements, making adjustments as needed to meet client objectives.\nAct as a liaison between clients and internal support teams, advocating for both the internal team and BCD M&E.\nOrganise client networking events with suppliers to foster relationships and enhance brand awareness.\nYou might also have:\nExperience in client relations with a knack for resolving challenges.\nStrong background in financial management and reporting.\nProficiency in technology solutions relevant to project and account management.\nA proactive mindset that empowers strategic planning and execution.\nYou should know:\nThis is a hybrid role that requires 4 days a week in either client meetings or our London office\nAttending supplier networking events and client evening entertaining required\nOur standard working hours are 9:00am-5:30pm with an hour break \nYou must have the right to work in the UK\nHow to apply:\nClick apply now to be considered\nTHE PERKS\nFlexible Working\nWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.\nRoom to Grow\nOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.\nEveryone has a voice\nWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.\nMake your move\nThe diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there’s always room to move.\nWe’ve got you covered\nOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.\nWe’re positive. You’ll love it.\nIt starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.\n#LI-Hybrid","description_format":"text","description_chars":5565,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":2,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Retirement plans"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Travel & Tourism","Business Travel"],"lifecycle":[{"event":"open","at":"2026-10-12T12:02:06Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.738,"p_room":0.75,"age_days":11,"expected_fill_days":16,"reasons":["conf:4","velocity","win:late","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/bcd-travel-account-manager","json_url":"https://alion.io/job/bcd-travel-account-manager.json","meta":{"generated_at":"2026-10-24T21:07:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30908,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7879},"rest":"https://alion.io/mcp/rest/get_company?id=7879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbcd-travel-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbcd-travel-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbcd-travel-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bcd-travel-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbcd-travel-account-manager"}]}