{"id":2304942,"url":"https://alion.io/job/bcd-travel-congress-project-manager","title":"Congress Project Manager","company":{"id":7879,"name":"BCD Travel","domain":"bcdtravel.com","url":"https://alion.io/company/bcd-travel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":79000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":116},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T02:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-24T17:01:25Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"About Us:\nAt BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.\nHeadquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.\nWhile we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.\nSee what life is about at BCD M&E at bcdme.com/careers\nCongress Project Manager\nSingapore\nResponsible for overall Project Management of assigned congresses, partnering with internal planning team members to ensure timely service delivery, congress owner management, Professional Congress Organizers (PCO) relationships, budget management, housing, logistics, congress registration, compliance, and contracting documentation of assigned congresses.\nIn addition to the Congress Project Manager responsibilities, the Congress Project Manager JCAP will help support new hire onboarding and training. This role will also support on-site event training and implementation of new processes and program efficiencies. The Congress Project Manager JCAP role will serve as a project leader and will assist in providing guidance on operational tasks (i.e. proofing meeting materials, design elements, etc.)\n\nYour responsibilities :\n\nCore Responsibility 1: Meeting Planning\nInitiates EFPIA congress verification\nTeam call management\nSecure and manage hotel room blocks in accordance with Congress rules and procedures\nOversee securing congress registrations for attendees\nOversee, secure and manage all dinner arrangements in compliance with country requirements and meal threshold spend limits\nBudget creation, management, and reconciliation\nHandle day to day client inquiries and triage to internal planning team members when necessary\nEnsure all compliance requirements and guidelines are followed and properly documented\nAct as primary contact with local suppliers and internal planning team members to ensure open communication\nReconcile meeting in accordance with Client audit standards/maintain an audit ready environment\nCoordinate on-site job responsibilities with on-site logistics team (Hotel, ground, logistics, etc.)\nConducts site inspections, planning meetings, and pre-con meetings to ensure customer and meeting requirements are met\nEnsures accounting processes are followed and financial deadlines are met\n\nCore Responsibility 2: Technology Tools\nOversee the creation and sending of registration forms and other communications\nCorrectly upload and maintain attendee data required for logistics and reporting\nReview client congress database for accuracy\nOversee accuracy for all assigned congresses in the technology tool (Cvent)\nCore Responsibility 3: Client Communication\nAdvise and project manage critical deadlines in planning process\nOverall fiscal responsibility for congress activities\nConsult with Congress Specialist, Sourcing and make appropriate suggestions to ensure congress success regarding proposed hotel blocks. Prepare hotel availability grid with appropriate options in collaboration with internal planning team members.\nPrimary client contact with regards to all logistical arrangements surrounding congress.\nOversight of Client registration and reporting questions.\nMaintain the highest level of quality, professionalism and integrity when negotiating with suppliers.\nPartner with internal planning team members to negotiate all supplier contracts for the best possible prices and concessions to meet savings expectation on congress spend.\nCore Responsibility 4: People Leadership\nProject manage team members general workload and performance to ensure deliverables are being met, compliance is adhered to and workload is manageable.\nServes as a training resource and subject matter expert to colleagues:\nFacilitates components of new hire or process specific training as identified\nAssists in the development of training tools to aid in process specific training (i.e. air process; end-to-end congress process, shared mailbox management, etc.)\nIdentifies process gaps and partners with Operations Manager to develop operational improvements\nServes as a resource to colleagues as a subject matter expert\nServe as a resource internally to colleagues:\nProvides guidance or assistance to team members as needed to ensure all client deliverables are met and tasks assigned are completed.\nProvides support to the Local Services Events\nProvide input for the creation of standard operating processes and best practices\nManages multiple projects and priorities:\nManages an average of 4-6 programs simultaneously\nEffectively prioritizes congress assignments to the team\nFosters strong partnerships with Medical Societies and actively participates in stakeholder presentations and implementations to the MSD Global Congress Program\nCascades information to team as required\nManages governance of escalations (congress and close out)\nManagement of onsite support (Trip Director) assignments\nOther:\nAssume and perform other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.\nThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice or as required by local regulations.\n\nEssential Job Functions:\nMust be able to come to work promptly and regularly\nMust be able to take direction and work well with others\nMust be able to work under stress and meet deadlines\nMust be able to manage change productively\nWe're looking for you if your profile matches the following:\nBachelor’s Degree strongly preferred\nMinimum of five (5) years’ congress/convention planning/management experience\nMinimum of three (3) years’ experience in client management\nMinimum of three (3) years’ attendee management experience\nPharmaceutical Industry experience preferred\nPrevious experience with participant registration for congresses\nStrong customer service experience required\nInternational attendee experience a plus\nTravel industry and destination knowledge\nProficient in Microsoft Office\nMust have proven success with various meeting program formats on a small and large scale. \nMust be able to manage time and prioritize work effectively, be a team player, work independently, meet stringent deadlines, and work well under pressure.\nUp to 40% travel required. \nTransferable Skills:\nDetail -oriented \nExcellent verbal and written communication \nStrong leadership skills \nExcellent organization skills\nStrong customer relations skills and customer-facing skills\nProblem solving and decision-making ability\nProficiency in software programs - Word, Excel, cvent and HTML\nTHE PERKS\nFlexible Working\nWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.\nRoom to Grow\nOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.\nEveryone has a voice\nWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.\nMake your move\nThe diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us.\nWe’ve got you covered\nOur extensive benefits include comprehensive healthcare, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.\nWe’re positive. You’ll love it.\nIt starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.\n#LI-Hybrid","description_format":"text","description_chars":8658,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":2,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Travel & Tourism","Business Travel"],"lifecycle":[{"event":"open","at":"2026-10-11T22:24:30Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.655,"p_room":0.45,"age_days":31,"expected_fill_days":16,"reasons":["conf:12","velocity","win:tail","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/bcd-travel-congress-project-manager","json_url":"https://alion.io/job/bcd-travel-congress-project-manager.json","meta":{"generated_at":"2026-10-25T10:05:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14556,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7879},"rest":"https://alion.io/mcp/rest/get_company?id=7879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbcd-travel-congress-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbcd-travel-congress-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbcd-travel-congress-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bcd-travel-congress-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbcd-travel-congress-project-manager"}]}