{"id":2304922,"url":"https://alion.io/job/bcd-travel-national-program-manager","title":"National Program Manager","company":{"id":7879,"name":"BCD Travel","domain":"bcdtravel.com","url":"https://alion.io/company/bcd-travel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-01T02:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-12T12:02:06Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team\nNational Program Manager (Hybrid)\nFull time, Tokyo, Japan\nIn this role, you will be responsible for managing all aspects of assigned client portfolio of a national (local country) account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues.\nAs a National Program Manager, you will\nBe accountable for the coordination of communication with the national account team and the client\nWork with the client and the BCD Travel team, identify short-term and long-term objectives for the global program and outline solutions to achieve objectives, including measurements and timelines\nDevelop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators\nProvide support to budgets and financials (includes billing, payment & profitability)\nOversee the implementation of new business, working closely with the implementation team to ensure customer expectations are met\nNegotiate client contract terms and manage to all contractual terms\nEstablish and maintain relationships with key customer decision makers at all levels within the customer organization\nBe the owner of overall service delivery strategy\nAbout you\nPrior experience in an account management or management role\nPrevious experience in the travel industry\nExperience implementing & managing large market/ local clients\nThorough knowledge of travel industry technology\nExcellent written and verbal communication skills in Japanese and English\nAbility to travel if needed\nWhat we offer you\nAt BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.\nAbout us\nBCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.\nGet to know us by reading our blog and checking out our social media:\nhttps://www.bcdtravel.com/blog/\nhttps://www.linkedin.com/company/bcd-travel/\nhttps://www.instagram.com/bcdtravel/\nhttps://www.facebook.com/bcdtravel/\nYou’ll be offered\nFlexible working hours and work-from-home or remote opportunities\nOpportunities to grow your skillset and career\nGenerous vacation days so you can rest and recharge\nA compensation package that feels fair to you, including mental, physical, and financial wellbeing tools\nTravel industry professional perks and discounts\nAn inclusive work environment where diversity is celebrated\nReady to join the journey? Apply now !\nWe’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.\nWe are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at .","description_format":"text","description_chars":3979,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Generous vacation"],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Travel & Tourism","Business Travel"],"lifecycle":[{"event":"open","at":"2026-10-11T22:24:30Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.754,"p_room":0.9,"age_days":11,"expected_fill_days":20,"reasons":["conf:4","win:mid","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/bcd-travel-national-program-manager","json_url":"https://alion.io/job/bcd-travel-national-program-manager.json","meta":{"generated_at":"2026-10-12T13:45:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21598,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7879},"rest":"https://alion.io/mcp/rest/get_company?id=7879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbcd-travel-national-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbcd-travel-national-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbcd-travel-national-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bcd-travel-national-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbcd-travel-national-program-manager"}]}