{"id":2304880,"url":"https://alion.io/job/bcd-travel-process-manager-strategy-optimization","title":"Process Manager, Strategy & Optimization","company":{"id":7879,"name":"BCD Travel","domain":"bcdtravel.com","url":"https://alion.io/company/bcd-travel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-09T02:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T03:00:23Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Shape what's next with BCD\nProcess Manager, Operations Strategy & Optimization (Remote)\nFull time, United States, Canada, United Kingdom, Poland, Spain, Netherlands, Denmark, Germany, France\nIf you live in the Warsaw area, this will be a hybrid role working in-office 50% monthly. If you live in the Kraków and Rzeszów areas, this will be a hybrid role working in-office at least one day per week.\nThe Process Manager for Operations Strategy & Optimization is responsible for defining, enabling, and continuously improving operational service delivery. This role partners across Operations, Technology, Product, Implementation, Training, and Leadership teams to align on scalable service solutions, optimize processes, support operational readiness, and drives initiatives to improve consistency, productivity, performance, and customer outcomes.\nThe ideal candidate is a consultative, strategic thinker who can translate business needs into practical, scalable, and sustainable operational solutions.\nThinks strategically while remaining execution focused\nOperates as a consultant and trusted advisor\nProactively identifies opportunities for improvement and innovation\nUses data and insights to make recommendations\nBuilds strong partnerships across functions\nBalances customer needs, business objectives, and operational realities\nIs comfortable navigating ambiguity and driving change\nThrives in a fast-paced environment with multiple priorities\nIs curious, proactive, collaborative, and focused on outcomes\nAs a Process Manager, Operations Strategy & Optimization, you will\nConduct discovery sessions to identify business requirements and design processes that align with business objectives and best practices\nPartner with operations to identify servicing needs, operational challenges, and improvement opportunities\nProvide recommendations and future-state solutions that align operational capabilities with business needs\nDrive initiatives that improve operational efficiency, service consistency, quality, and customer outcomes\nSupport the successful implementation of new technologies, operational initiatives, and service model changes\nPartner with Product and Technology teams to support operational readiness for technology initiatives\nSupport testing, adoption planning, communication, training support, and post-implementation stabilization activities\nAssist with organizational change initiatives, transformation efforts, and operational improvement programs\nAbout you\nPrior corporate travel experience\nExperience in operations, process improvement, project management, consulting, or program management\nExperience designing and documenting requirements, processes, workflows, and scope of services\nKnowledge of GDS Amadeus\nStrong analytical and problem-solving capabilities\nExperience supporting cross-functional initiatives\nExcellent communication, facilitation, and presentation skills\nWhy you’ll love working here\nJoin a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.\nMeet BCD\nBCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.\nGet to know us by exploring our career site and checking out our social media:\nCareer site BCD\n\nhttps://www.linkedin.com/company/bcd-travel/\n\nhttps://www.instagram.com/bcdtravel/\n\nhttps://www.bcdtravel.com/blog/\n\nWhat’s in it for you\nFlexible working hours and work-from-home or remote opportunities\n\nOpportunities to grow your skillset and career\n\nWork at the forefront of travel technology and help shape the future of business travel\n\nGenerous vacation days so you can rest and recharge\n\nA compensation package that feels fair to you, including mental, physical, and financial wellbeing tools\n\nTravel industry professional perks and discounts\n\nAn inclusive work environment where diversity is celebrated\n\nWork From Anywhere opportunity for 60 days per year\n\nAt BCD Travel, we value you-our culture and success are defined by our people. We carefully consider a wide range of objective, gender-neutral compensation factors, including professional background, skills, experience, and role scope.\nThis position is advertised across multiple international locations. The expected annual gross salary ranges by country are as follows:\nUnited States: 70,000 - 85,000 USD\nSpain: 28,000 - 38,000 EUR\nFrance: 40,000-60,000 EUR\nPoland: 113,000-154,000 PLN\nGermany: 60,000-70,000 EUR\nNetherlands: 57,000-74,000 EUR\nThe final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.\nWe do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.\nReady to shape what’s next? Apply now!\nWe’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.\nWe are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at .","description_format":"text","description_chars":5954,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Generous vacation"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Germany","iso":"DE","kind":"country"},{"name":"France","iso":"FR","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"},{"name":"Denmark","iso":"DK","kind":"country"},{"name":"Netherlands","iso":"NL","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"},{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Travel & Tourism","Business Travel"],"lifecycle":[{"event":"open","at":"2026-10-11T22:24:30Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.838,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/bcd-travel-process-manager-strategy-optimization","json_url":"https://alion.io/job/bcd-travel-process-manager-strategy-optimization.json","meta":{"generated_at":"2026-10-13T07:23:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10907,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7879},"rest":"https://alion.io/mcp/rest/get_company?id=7879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbcd-travel-process-manager-strategy-optimization"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbcd-travel-process-manager-strategy-optimization"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbcd-travel-process-manager-strategy-optimization"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bcd-travel-process-manager-strategy-optimization\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbcd-travel-process-manager-strategy-optimization"}]}