Executive Assistant

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

What You'll Do

We offer you a team-oriented role working with Platinion Managing Directors (MDs) and /or Directors (Ds) within the Amsterdam office. This position will suit an extremely detail-driven individual with excellent technical skills and a willingness to take on anything thrown their way. This is a highly organizational role in a fast-paced environment, so the ability to hit the ground running is a must!

WHAT YOU’LL DO

As a Platinion Executive Assistant, you will be the trusted right hand of your senior executives, providing them with comprehensive support to successfully service BCG Platinion clients. You will need to act as gatekeeper of their time, increasing their work efficiency and helping them to drive their business performance. You will represent BCG Platinion through professionalism and a unique level of service.

You should demonstrate enhanced competence in the following areas: extensive agenda management, proactive follow-up on client development, A-Z worldwide travel arrangements, networking and proof reading. You will partner with other Assistants ensuring synergy in the team’s projects and processes as well as collaborating with other Business Service Teams (BST).

As part of the Platinion Executive Assistant role, you will develop a continuous and strong understanding of BCG Platinion’s strategies and broader priorities. There is an expectation you will develop a commercial understanding in line with your MDs and/or Ds responsibilities and areas of focus.

JOB RESPONSIBILITIES

• Client focus (develop a commercial understanding in line with your Platinion MDs/ Ds responsibilities and areas of focus).
• Manage highly complex calendars and political sensitivities to schedule client meetings, case team meetings and events. Effectively prioritise client needs (both within and across different client teams)
• Planning and management of complex travel/logistics/itineraries including timely procurement of visas and other travel documentation
• Preparing and submitting of time and expenses reports within a timely period
• Tracking, updating, and managing client contact information and commercial pipeline
• Team with other EAs/Staff members to ensure casework is effectively coordinated
• Proactively manage internal commitments and effectively manage prioritisation of client and internal commitments
• Adhoc cover for colleagues within the Platinion London, Amsterdam, Brussels and Paris offices
• Care for team wellbeing, escalate any issues to the appropriate channels with sensitivity

Networking and Practice Management (proactively establish meaningful, long-term client relationships with key counterparts and across internal networks):

• Build and maintain strong relationships with key clients' counterparts
• Be a thought partner for business development planning, manage the cadence of networking for your MD/D, both during case work and throughout the year
• Deep integration within the Practice Area (PA), assisting with building the PA community, organising bonding events etc.
• Manage people lists and affiliation (core members, extended members, collaboration with other Industry Practice Areas etc.)
• Facilitate team communication - create and maintain distribution lists and Slack channels, contribute to regular newsletters and team updates
• Organize regular team meetings, events and offsites
• Sales management support- support pipeline meetings, CRM updates, sales reporting and updating and preparing Power Point decks.
• Liaise with the Knowledge management team to ensure maintenance of case vignettes
• Support marketing activities as needed

Proactive Time Management (protect Platinion MD/D time by understanding priorities and screening requests):

• Clear understanding of priorities, proactively prioritise and field all incoming time related requests from clients and teams across all MD spheres of interest
• Understand the 'bigger picture' and use your business judgment to independently solve problems without MD interaction
• Able to bring forward well-framed options and views on pros/cons for more difficult issues to your MD /D
• Champion 'Work Smarter, Not Harder' and NextGen Ways of working principles

Marketing (help build and support digital presence and marketing efforts):

• Proactively manage contacts in Microsoft Dynamics and review and validate contacts for marketing opt-in/opt-out campaigns with executives and ensure required actions are completed
• Pro-actively manage contacts, follow the latest developments (in the news) to be aware of job changes of most important and senior roles at clients
• Support client research for all new projects
• Develop an understanding of relevant insights and materials to share with MDs/Ds and clients

Event coordination:

• Coordinate internal and external Platinion Amsterdam events, leading the end-to-end planning and execution process, including venue sourcing, budget management, finance processes and billing, logistics, communications, and attendee management.
• Collaborate closely with the Events Team and Amsterdam Office Lead to ensure successful delivery of these initiatives.
• Participate in bi-weekly Events Team meetings and provide regular updates through Slack and other communication channels.
• Present event and affiliation updates during monthly leadership meetings

What You'll Bring

• Previous Personal/Executive Assistant experience in the professional services sector
• Excellent administrative & organizational skills
• Highly computer-literate, including Microsoft Office Suite; advanced Outlook, PowerPoint, Word, Zoom, Teams
• A ‘can do’ attitude / flexible attitude to the role
• Detail-driven
• Ability to multi-task, prioritize and manage expectations and conflicting deadlines
• Working within a team environment
• Ability to work under pressure calmly
• Manage senior leadership expectations
• High standard of English and Dutch required both spoken and written
• Knowledge of other languages is advantageous

Who You'll Work With

Both BCG and BCG Platinion EAs globally, senior management and internal and external stakeholders.

Additional info

YOU'RE GOOD AT

• Working within a team but also able to work autonomously
• Accustomed to juggling numerous high-ranking stakeholders and understanding complicated stakeholder relationships
• Excellent communication skills with an aptitude for proactively communicating schedule changes with relevant stakeholders
• Adaptability to difficult situations often at short notice
• Problem solving
• Proactive and confident in managing expectations, as and when required
• Commitment to get the job done, often without supervision
• Discretion with confidential material and information
• Professional communication style (both verbal and written) at all levels within BCG Platinion and with external clients (in both Dutch & English)
• High attention to detail

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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