{"id":3201003,"url":"https://alion.io/job/bcg-x-site-reliability-engineer-director","title":"Site Reliability Engineer Director","company":{"id":655,"name":"Boston Consulting Group","domain":"bcg.com","url":"https://alion.io/company/bcg-x","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heredia, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":132000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":174},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"GCP","optional":false},{"name":"Least Privilege","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Zero Trust","optional":false},{"name":"FinOps","optional":true},{"name":"HashiCorp Vault","optional":true},{"name":"HIPAA","optional":true},{"name":"Microsoft Entra ID","optional":true}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T19:13:26Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Who We Are\nBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.\nTo succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.\nWhat You'll Do\nThe Principal Site Reliability Engineer (SRE) is a senior technical leader responsible for shaping how reliability, automation, and operational excellence are engineered across the organisation. Operating across domains including traditional infrastructure, cloud engineering, network operations, identity, observability, security, AI-driven operations, and automated data workflows, the role focuses on designing scalable systems, reusable engineering patterns, and standardised controls that reduce operational toil, improve resilience, and embed reliability, governance, and compliance directly into delivery pipelines and operational platforms.\nThis role will drive organisational change towards automation-first, measurable, and repeatable practices. A key part of the role is building and evolving reusable CI/CD and Terraform modules, engineering guardrails, observability patterns, and automation frameworks that can be adopted across multiple teams and domains without requiring each team to solve the same problems independently.\nThe Principal SRE also plays an important enablement role beyond deeply technical teams, helping less technical areas of the business adopt structured, governed, and scalable ways of working. This includes translating complex engineering practices into practical standards, improving how governance is implemented through engineering controls rather than manual oversight, and driving operational maturity across a broad and diverse technology landscape.\nThe ideal candidate is a systems thinker who understands how services, networks, identity, data flows, and operational processes fail in real-world conditions, and can apply that understanding to build automation-first, reliability-focused operating models that scale across both technical and non-technical functions.\nCore responsibilities\nIdentify systemic risks and failure modes across platforms and services, and define engineering solutions to mitigate them. \nEnsure operational activities are embedded into delivery models through automation, CI/CD integration, and event-driven workflows. \nDesign and evolve reliability patterns across cloud, network, identity, and security domains. \nDrive maturity of observability and ops automation across multiple business units, including AIOps integration, event correlation, noise reduction, and automated remediation. \nDrive enterprise-scale transformation toward secretless and least-privilege engineering. \nDefine and own the secure engineering strategy and architecture across the organisation. \nPartner with security and engineering leadership to embed security engineering into delivery and operations. \nDrive enterprise-scale transformation toward automation-first, segmented, observable networks. \nLead the design of automation frameworks that eliminate manual operational tasks across multiple domains. \nTranslate incident learnings and operational inefficiencies into scalable automation and preventative controls. \nDrive adoption of automation-first principles, reducing dependency on human-driven processes. \nContribute to AI-driven operational use cases, including event correlation, anomaly detection, noise reduction, operational insights, and automated remediation. \nProvide technical leadership across teams, influencing standards, architecture, and engineering practices. \nMentor engineers on reliability engineering, automation, and systems thinking. \nDrive consistency through reusable patterns, frameworks, and documentation. \nBuild and evolve reusable modules, patterns, and frameworks for CI/CD, Terraform, and operational automation. \nEmbed governance, validation, and reliability controls into shared engineering assets by default. \nTranslate governance requirements into practical engineering controls, automated checks, and repeatable standards. \nWhat You'll Bring\n10-12+ years of experience in Site Reliability Engineering, Platform Engineering, or related fields. \nStrong hands-on experience across multiple domains, including: cloud platforms (AWS, Azure); CI/CD and Infrastructure-as-Code (e.g. Terraform); observability tools (e.g. Datadog, Splunk); automation and scripting (e.g. Python). \nExperience designing and implementing scalable automation and reliability solutions. \nDeep understanding of distributed systems, failure modes, and resilience patterns. \nExperience integrating operational and security controls into engineering workflows. \nStrong stakeholder engagement and technical communication skills. \nExpertise in enterprise-scale observability architecture, signal engineering, and ops automation. \nProven track record of driving SLO-driven engineering and signal-driven automation culture across multiple teams or business units. \nDeep understanding of telemetry pipeline architecture, AIOps integration, observability cost engineering, and event-driven ops automation. \nExpertise in multi-cloud platform engineering architecture and strategy across AWS, Azure, GCP, and/or Alibaba Cloud. \nProven track record of driving organisation-wide cloud platform adoption, consistency, and governance. \nDeep understanding of multi-cloud landing zone design, governance, networking, and IaC at enterprise scale. \nExperience setting cloud platform strategy and standards across large, federated engineering organisations. \nExpertise in enterprise identity, access, and secrets engineering. \nProven track record of driving Zero Trust and secret-less transformation at scale. \nDeep understanding of OIDC, SAML, workload identity, and modern identity architecture. \nExpertise in enterprise secure engineering architecture and strategy. \nProven track record of driving secure-by-default and shift-left transformation at scale. \nDeep understanding of policy-as-code, threat modelling, and secure SDLC practices. \nExpertise in enterprise network engineering architecture and strategy. \nProven track record of driving automated and Zero Trust network transformation at scale. \nDeep understanding of hybrid and cloud network architecture, segmentation, and observability. \nPreferred qualifications\nExperience with identity and access management systems (e.g. Entra ID, HashiCorp Vault). \nExperience working in large, federated organisations with diverse technology stacks. \nExposure to compliance and regulatory requirements (e.g. PCI, HIPAA, SOX). \nExperience creating strategies for observability tooling, signal frameworks, ops automation governance, and adoption at scale. \nHands-on architecture experience across all four major cloud providers, including Alibaba Cloud. \nExperience with cloud FinOps strategy, unit economics, and cost engineering at scale. \nExperience setting identity engineering strategy and standards. \nExperience setting secure engineering strategy and standards. \nFamiliarity with Zero Trust principles and security engineering practices. \nExperience setting network engineering strategy and standards. \nExperience with network architecture and security controls (e.g. firewalls, segmentation). \nWho You'll Work With\nHybrid or on-site work model.\n\nOperates as a senior individual contributor with broad cross-organisational influence.\n\nExpected to balance hands-on technical leadership with strategic direction.\n\nOccasional travel may be required for team or stakeholder engagement.\n\nBoston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\nBCG is an E - Verify Employer. 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