{"id":3598895,"url":"https://alion.io/job/bcm-global-ict-supplier-manager","title":"ICT Supplier Manager","company":{"id":4494039,"name":"BCM Global","domain":"bcmglobal.com","url":"https://alion.io/company/bcm-global","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ipswich, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"GBP","period":"year","gross":null,"usd_annual":80362},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-30T14:14:34Z","employer_posted_date":null,"last_verified_at":"2026-10-30T14:14:34Z","board_verified":false,"closed_at":null,"days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Are you an experienced ICT Supplier Manager who knows how to hold suppliers to account, cut through jargon, and drive real business outcomes?\nWe're looking for a commercially astute and technically aware ICT Supplier Manager to take ownership of our supplier management function. This is a key role within ICT Governance, acting as the single point of contact between ICT and our technology suppliers while ensuring the services delivered genuinely meet business needs, not just contractual metrics.\nThis role is ideal for someone who can establish credibility quickly, and confidently challenge suppliers to deliver on their commitments.\nThe Role\nYou'll be responsible for managing the performance, governance, commercial relationships, and risk oversight of a diverse portfolio of ICT suppliers, including managed service providers, cloud vendors, software providers, telephony partners, and infrastructure suppliers.\nKey responsibilities include:\nOwning and developing the ICT supplier management framework.\nActing as the single point of contact between ICT and all technology suppliers.\nManaging supplier performance, service reviews, KPIs, SLAs, and governance reporting.\nHolding suppliers accountable for service quality, delivery standards, and contractual commitments.\nChallenging poor performance, driving remediation plans, and escalating where necessary.\nManaging supplier contracts, renewals, negotiations, and service credits.\nOverseeing supplier risk, compliance, and assurance activities.\nDeveloping supplier exit strategies and maintaining awareness of alternative solutions.\nProducing meaningful management information and supplier scorecards for senior leadership.\nSupporting a regulated technology environment across multiple European jurisdictions.\nAbout You\nWe're looking for someone who combines strong commercial awareness with the confidence and technical understanding to challenge suppliers effectively.\nYou'll ideally have:\nSignificant experience in supplier, vendor, or technology contract management.\nExperience managing managed service providers, cloud suppliers, software vendors, telephony providers, or outsourced technology partners.\nA proven track record of improving supplier performance and delivering measurable outcomes.\nStrong contract management and commercial negotiation skills.\nExperience producing governance reporting and supplier performance metrics for senior stakeholders.\nKnowledge of third-party risk management and supplier assurance.\nUnderstanding of GDPR, DORA, NIS2, FCA requirements, or other regulated environments.\nA good understanding of IT infrastructure, cloud services, networking, and IT service management principles.\nWhat Will Make You Stand Out?\nWe're particularly interested in candidates who:\nCan quickly take ownership of an established supplier estate and further develop the function.\nHave the technical understanding to see through unnecessary complexity, challenge suppliers constructively, and ensure discussions focus on outcomes rather than excuses.\nAre comfortable asking difficult questions when commitments aren't being met and driving suppliers towards resolution.\nTake accountability, solve problems, and deliver results without waiting for direction.\nThink strategically about supplier relationships while remaining highly effective operationally.\nHybrid Working Available | Occasional Travel Required\nDesirable Qualifications\nITIL Foundation or equivalent.\nCIPS qualification or similar commercial accreditation.\nExperience within financial services or another regulated industry.\nExperience supporting supplier audits, regulatory reviews, or supplier exit activities.\nWhy Join Us?\nThis is an opportunity to shape and lead supplier management within a growing organisation. You'll have significant visibility across the business, influence key supplier relationships, and play a critical role in ensuring technology partners deliver the quality, resilience, and value our business expects.\nIf you're a confident supplier management professional who isn't afraid to challenge, influence, and drive results, we'd love to hear from you.","description_format":"text","description_chars":4116,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T06:44:45Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":0.945,"age_days":9,"expected_fill_days":25,"reasons":["seen:9","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":80362,"is_top_pay":false},"html_url":"https://alion.io/job/bcm-global-ict-supplier-manager","json_url":"https://alion.io/job/bcm-global-ict-supplier-manager.json","meta":{"generated_at":"2026-11-09T06:27:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4494039},"rest":"https://alion.io/mcp/rest/get_company?id=4494039"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbcm-global-ict-supplier-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbcm-global-ict-supplier-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbcm-global-ict-supplier-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bcm-global-ict-supplier-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbcm-global-ict-supplier-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3598895}},{"tool":"search_jobs","arguments":{"company":"bcmglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3598895},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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