# IT Support Engineer (Onsite / Site-based)

Job title: IT Support Engineer (Onsite / Site-based) Location: Customer site located in Central London Hours: Monday to Friday, 37.5 hours per week, rotating shifts between 8am and 6pm (usually 9am to 5:30pm) Salary: £35,000 - £40,000 P/A + benefits About BCN: BCN is a leading managed IT services provider based in the United Kingdom, specialising in delivering cutting-edge technology solutions across various sectors, including cloud computing, cybersecurity, and data management. We’re proud to have a strong Glassdoor rating, a reflection of the dedication and feedback from our amazing team. Our core values of integrity, accountability, efficiency, communication, and teamwork shape everything we do. We foster a culture of openness, where collaboration is key. At BCN, we achieve success through collective effort! Focus of the role: Customer Service, building on client relations and providing quality technical support. Being the ‘Primary Technical Contact’ for some clients, providing support to the end users. Working with the Field Services Manager in maintaining clients’ IT infrastructure whilst performing regular checks and audits. Also, a point of escalation for Service Desk Engin

- **Id**: 3818864
- **Url**: <https://alion.io/job/bcn-group-it-support-engineer-onsite-site-based>
- **Role**: Support
- **Role family**: Support
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: London, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T16:40:30Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-08T14:26:53Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 5159
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Broadband

## Company

- **Id**: 669309
- **Name**: Bcn Group
- **Domain**: bcngroup.in
- **Url**: <https://alion.io/company/bcngroup>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Recruitee

### Truth index

- **Grade**: B
- **Score**: 83
- **Open postings**: 3
- **Ghost share**: 0
- **Stale share**: 0.667
- **Repost share**: 0
- **Time to fill p50 days**: 39
- **Computed at**: 2026-11-08T05:47:12Z

## Salary

- **Min**: 35000
- **Max**: 40000
- **Currency**: GBP
- **Period**: year
- **Usd annual**: 53887

## Technologies

- **Active Directory** — Optional: no
- **Azure** — Optional: no
- **Service Desk** — Optional: no
- **SharePoint** — Optional: no
- **VPN** — Optional: no
- **Windows** — Optional: no
- **FortiGate** — Optional: yes
- **Hyper-V** — Optional: yes
- **VMWare** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T16:57:20Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Skilled Worker); Route: Skilled Worker

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 39
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 53887
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.