Computer Field Technician

BC Tech Pro • English • 5 days ago
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Salary
≈ $40k – $99k per year (Estimated)
Location
In office (Brunswick)
Seniority
Junior
Employment
Contractor
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BC Tech Pro

BC Tech Pro is an IT field services contractor and hardware maintenance company. Headquartered in Granbury, Texas, United States, the enterprise operates nationwide to deliver on-site technical support and hardware fulfillment across residential and commercial environments. Its core business activities focus on managing a remote network of independent field technicians to execute on-site computer repairs, OEM warranty service calls for major device manufacturers, component replacements, and field dispatch logistics for client IT infrastructure throughout the United States.
bctechpro.com • HQ: Granbury, United States • 1001-5000 employees

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

Job Details:

  • This is a 1099/per call position
  • Pay is based solely on the number of calls completed.
  • Calls start at $35 and go up based on distance traveled
  • Pay period: Every Friday after the first week worked
  • Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
  • Call volume is variable but is usually 2-5 calls per day
  • You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
  • You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
  • You must have access to a computer and the Internet to log onto your portal each day.
  • You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
  • The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
  • You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
  • You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
  • Must have prior hands on experience with replacing components on laptops and desktops
  • Must have a valid driver’s license and reliable transportation
  • Must be comfortable with daily local travel

All your information will be kept confidential according to EEO guidelines.

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