Tech Officer: BI Analytics and Reporting

Business unit, Department, Reporting

Business Unit

Operate

Department

ITOC

Job grade

OP1

Core Description

The Junior BI Developer supports the design, development, testing and maintenance of business intelligence reports, dashboards and data solutions. Working under the guidance of senior BI resources, the role gathers reporting requirements, prepares and validates data, develops visualizations, resolves basic defects and maintains supporting documentation. The position contributes to reliable operational reporting and continuous improvement while complying with approved data, security and development standards.

Key Deliverables / Primary Functions

• Requirements Support: Assist with gathering, documenting and clarifying reporting and dashboard requirements.

• Report and Dashboard Development: Develop and maintain standard reports, dashboards and visualizations using approved BI tools and templates.

• Data Preparation: Extract, transform, clean and organize data from approved sources for reporting and analysis.

• Data Quality Validation: Perform data checks, reconcile report outputs and escalate material data quality or definition issues.

• Testing and Defect Resolution: Execute unit and functional tests, record evidence and correct basic report or dashboard defects.

• BI Support: Provide first-line support for assigned BI solutions, investigate incidents and refer complex issues to senior team members.

• Documentation: Maintain report specifications, data definitions, test records, user guidance and change documentation.

• Continuous Learning: Build technical capability in BI development, data modelling, SQL and visualization through coaching, training and practical delivery.

Core Functional Skills & Capabilities

Analytical and Problem Solving

Attention to detail

Communication

Project Management

Data Analysis

Core Behavioural Competencies

Job Match

Presenting and Communicating information

Analysing

Relating and Networking

Delivering Results & Meeting customer expectations

Achieving personal work goals & objectives

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

3 years of relevant experience in business intelligence, reporting, data analysis, SQL or dashboard development. Relevant internship, graduate programme, academic project or practical exposure will be considered.

Or

5 years of relevant experience in business intelligence, reporting, data analysis, SQL or dashboard development. Relevant internship, graduate programme, academic project or practical exposure will be considered.

Certifications

ITIL framework, Foundation v3 / v4

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control

0

Level of Engagement

Engagement will all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition

Required to be available 24/7

Workplace / Physical Requirements

Full-time Office Based position.